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Cadillac of Mahwah
Mahwah, NJ
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
May 24, 2019
Best car buying experience ever!!!! Was in the market for a new car, wanted to lease a new CT6. The sales man Rick Sarter was very helpful showing me the car and taking me on a test driv Was in the market for a new car, wanted to lease a new CT6. The sales man Rick Sarter was very helpful showing me the car and taking me on a test drive. The sales manger Todd Porter made sure I had the best deal possible and leave in the car of dreams. Overall a great buying experience and would recommend this dealership to anyone looking for a car. More
by Joey CT6
Employees Worked With
Rick sarter, Todd Porter
Helpful March 05, 2019
Service My H3 had been rattling for a while. I saw a mechanic that advised me I had a misfire #2. I wanted to bring it directly to a Hummer specialist since t My H3 had been rattling for a while. I saw a mechanic that advised me I had a misfire #2. I wanted to bring it directly to a Hummer specialist since they are discontinued & my truck is an 06. I was told I had a misfire #1 & #3 plus a cracked radiator. Trusting I said ok left my truck and 2500$ to be paid. Next day I picked it up to still feel the rattling. Was told to leave it after I drove an hour. I get a call and was told the rattling was in #2 as I had originally advised them. They wanted to tag on another 800$. This now made me uncomfortable as I feel I was bamboozled. I refused to pay that portion and did not. Along with that I told them a sensor for the tire was not working. Once I picked up the truck and told them the light was still on they advised me that it was switched but forgot to program. Again I am an hour away. The light is still on. Not satisfied with the service especially not when I am paying dealer prices. I could have gotten the same from Paco down the block for less More
by H32006
Employees Worked With
Brianna Marchese
February 07, 2019
Leasing new car Paul, Todd, Jarrett & Joe were a pleasure to work with. I travel 45 minutes to lease the vechile. I sent in a request over the Internet with in 2 days Paul, Todd, Jarrett & Joe were a pleasure to work with. I travel 45 minutes to lease the vechile. I sent in a request over the Internet with in 2 days I went to pick up my new car. What a pleasure dealing with them. No price haggling. Few other dealerships, couldn’t match the price they gave me. I would definitely lease or purchase another car from them. More
by pretzelman65
Employees Worked With
Paul Ciriello, Todd Porter, Joe Wilson, Jarrett Mays
January 28, 2019
Leasing a car I found the personnel very courteous and professional. Easy to talk with. All my questions were answered. Would definitely recommend to both family an I found the personnel very courteous and professional. Easy to talk with. All my questions were answered. Would definitely recommend to both family and friends. It was a good experience. More
by gram38
Employees Worked With
Richard Schulman, Rick Van Hattum, Joe Wilson
January 16, 2019
Cadillac Service Tim did a great job and was very helpful. We had a great experience and our car was fixed to our expectations. Will definitely come back in the future Tim did a great job and was very helpful. We had a great experience and our car was fixed to our expectations. Will definitely come back in the future. More
by davsav777
Employees Worked With
Tim Gannon
January 04, 2019
Creates the Cadillac owner experience. I have been leasing Caddys for many years from them and don't even consider anyone else. Best in sales, outstanding service, all with a smile and a c I have been leasing Caddys for many years from them and don't even consider anyone else. Best in sales, outstanding service, all with a smile and a caring attitude. If you want the best Mahwah Cadillac is it. Your search is over. More
by Italian1st
Employees Worked With
Paul Ciriello, Louis Orozco, Tim Gannon
December 21, 2018
Car serviced at dealer Pleasure to deal with. No issues or problems. Car was ready in no time. Would definately go again. Donald is an asset best service rep bar none Pleasure to deal with. No issues or problems. Car was ready in no time. Would definately go again. Donald is an asset best service rep bar none More
by fall1985
Employees Worked With
Donald DePew
November 03, 2018
They didn’t do complete assessments and complete repairs and I was told different price for chk engine and work was not completed as I ordered and codes and clock were not reset and I felt that they were guessi I was told different price for chk engine and work was not completed as I ordered and codes and clock were not reset and I felt that they were guessing what my car needed after I ordered my starting problem to be fixed they replaced an electrical unit which did not solve my problem then I was told I needed a starter and I didn’t because I replaced the battery at Bergen Tire and I was told about the codes not being reset ! More
by Airmont999
Employees Worked With
Manager and other office next to Mr Gannons, Tim Gannon
November 03, 2018
2016 XTS On time service, clean and comfortable facilities car was serviced and washed interior was vacuumed all systems were checked and filled as needed, ove On time service, clean and comfortable facilities car was serviced and washed interior was vacuumed all systems were checked and filled as needed, overall very satisfied More
by ponyman
Employees Worked With
Louis Orozco, Tim Gannon
October 31, 2018
Smooth transaction Smooth and easy transaction quick and easy answers to all questions, would buy here again. Louis Orozco was great to work with. Car looked great when Smooth and easy transaction quick and easy answers to all questions, would buy here again. Louis Orozco was great to work with. Car looked great when I picked it up. More
by JJVB63
Verified CustomerEmployees Worked With
Louis Orozco, Joe Wilson
