Cadillac of Naperville

This dealership has excellent customer service, the sales men & finance manager were great people to work with. Staff is full with energy & kindness! Definitely recommend men & finance manager were great people to work with. Staff is full with energy & kindness! Definitely recommend More

This was a return for the second time and I was lucky enough to get my past salesman, Ray, so things went smoothly and I had my new car with only one visit Best dealership i have ever been to enough to get my past salesman, Ray, so things went smoothly and I had my new car with only one visit Best dealership i have ever been to More

I’ve had the privilege of dealing with Ray Gandurski for the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 black Lyriq wrapped in Pearl Light Green. It is the most beautiful and distinctive car you will ever see. Ray personally oversaw the entire process until it was done to perfection. It’s not an exaggeration to say that Ray has become more than a car salesman. From my first interaction and purchase, he’s become a trusted friend. I have never felt “sold” to but “advised,” never pushy, but consultative. His commitment and genuine care for his clients are unparalleled. What’s more, Ray’s support doesn’t end with the sale. He remains readily available for questions or whenever there is an issue with my vehicle which is rare. If necessary he works closely with service department to ensure quick and competent solutions. Ray is consistently there to offer expert guidance and thoughtful insights. Ray Gandurski is the epitome of a true automotive professional. He combines an extensive knowledge of Cadillac vehicles and the automotive marketplace in general. He has a passion for ensuring that his clients receive personalized and top-notch service. Each transaction with Ray and his team feels like a consultative process aimed at securing the best vehicle. He is dedicated to exceptional service, client satisfaction, and most importantly, building lasting relationships with his clients. I have purchased or leased new vehicles every year or two through many different dealerships over the past 60 years and never experienced the kind of excellent service that I experienced with Ray Gandurski and his team at Naperville Cadillac. Jean Singer More

Jay the salesman was good the account, Sheri or something like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars fr like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars from you. , More

Fantastic service! I got the car of my dreams and I couldn't be happier! They worked hard to get me exactly what I wanted. I would recommend buying here for a great dea I got the car of my dreams and I couldn't be happier! They worked hard to get me exactly what I wanted. I would recommend buying here for a great deal and unbeatable service. I will buy my next Cadillac here. More

Outstanding Customer Service, from Tommy, Bob and Sherri. 2nd purchase from this Dealership. Continues to take care of the customer with attention to details, with a coordinated effort to make the total expe 2nd purchase from this Dealership. Continues to take care of the customer with attention to details, with a coordinated effort to make the total experience, from start to the financial end. Thanks again We will enjoy the Cadillac experience. More

Excellent service. Everyone went above and beyond to make me feel welcome. They were also super efficient. Everyone went above and beyond to make me feel welcome. They were also super efficient. More

Mark and Sherri were phenomenal. Mark was my salesman and Sherri coordinated and prepared my vehicle protection and finance documents. Both were transparent, patient and highly knowl Mark was my salesman and Sherri coordinated and prepared my vehicle protection and finance documents. Both were transparent, patient and highly knowledgeable in their roles. Mark took me through his inventory and explained the differences of each vehicle, their unique features and benefits to me as a buyer. Having zero car knowledge, I appreciated the education on the cadillac brand. Sherri did the same with the protection plans and finance documents. She made a typically mundane process fun and kept us laughing through the transaction and recommended a great spot to celebrate after our purchase. This is my 2nd purchase here and I will 100% be back for my next vehicle! More