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Cadillac of Naperville
Naperville, IL
161 Reviews
WELCOME TO CADILLAC OF NAPERVILLE
Cadillac of Naperville believes in giving customers more choices, which is why we offer one of the largest Cadillac inventories in Naperville so that we can cater to each customer’s unique desires.
Cadillac of Naperville is proud to serve the greater Chicago, IL area, including Lombard and Aurora. We also serve our customers near Plainfield, Westmont, Oswego and Downers Grove. Batavia, Geneva, Winfield, Bartlett, and Saint Charles customers can come to our dealership. When you come to your Naperville Cadillac dealership, you will first notice our huge inventory of new and used cars and SUVs on hand. We are now offering the newest additions to the Cadillac family, the XTS, ATS and all new XT5 for Chicago customers, at your regional dealership, Cadillac of Naperville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 161 reviews
October 17, 2025
Came to this dealership with our XT4, for various service needs, the past four years, after disappointing episodes at our local Cadillac dealership. We found this place to be far better, than other dealers. needs, the past four years, after disappointing episodes at our local Cadillac dealership. We found this place to be far better, than other dealers. Yesterday, we traded in our XT4, for a new XT5. Bennett and Brad Tustin, along with other staff, worked the deal to our satisfaction. Everyone that we have dealt with, from service writers, sales and closing staff, are professional, and pleasant. The facilities are well laid out, clean, well organized, and appealing. A truly TOP NOTCH organization. It is refreshing to do business with a company who employ people that go above and beyond to take good care of their customers. WELL DONE to all the individuals who assisted in the yesterday's sales and delivery! More
by LynnMinarich
September 18, 2025
Sherri Sherri Sherri is all I can say! Fantastic spirit,impeccable timing with her jokes and very professional. Her and Marc couldn’t have done a better job. Not to mention the free snacks Fantastic spirit,impeccable timing with her jokes and very professional. Her and Marc couldn’t have done a better job. Not to mention the free snacks and clean quiet environment. 10/10 experience. More
by Kristenf1993
Employees Worked With
Sherri Pacchiano
September 18, 2025
Great dealer to work with, Bennett is awesome to work with! Transaction was as smooth as butter and was truly an enjoyable experience. Couldn't have asked for a better salesman, truly down to earth and u with! Transaction was as smooth as butter and was truly an enjoyable experience. Couldn't have asked for a better salesman, truly down to earth and understanding. Thanks again Bennett! More
by jbeavers2012
Employees Worked With
Bennett
September 15, 2025
Bennet was very friendly and responsive to my endless stream of questions, ahead of my trip to Naperville to purchase the car. He picked me up from the airport @ 6:30 am to bring me to the dealership. A stream of questions, ahead of my trip to Naperville to purchase the car. He picked me up from the airport @ 6:30 am to bring me to the dealership. A beautiful showroom and dealership, very friendly staff I had the chance to meet and interact with. The process was smooth and as efficient as possible, and I do hope to have the chance to buy again from Cadillac of Naperville! More
by Alex
Employees Worked With
Bennet Tustin
September 07, 2025
Ray was very professional and I could not have asked for a better car shopping experience! The finance lady, Cheryl(Chery) was very pleasant and very knowledgeable. Both Ray and Cheryl have been doing their a better car shopping experience! The finance lady, Cheryl(Chery) was very pleasant and very knowledgeable. Both Ray and Cheryl have been doing their jobs efficiently for a long time, so I felt very comfortable and confident working with them. Will be returning someday to buy another car More
by electriccarter
Employees Worked With
Other Employees :
Cheryl (the very lovely finance lady)
September 03, 2025
We found the dealership and all the employees who assisted us, Bobby, Blake, and others, very helpful, but most of all we appreciate the excellent service we received from our sales person, Ray Gandu assisted us, Bobby, Blake, and others, very helpful, but most of all we appreciate the excellent service we received from our sales person, Ray Gandurski. He was very pleasant and patient in answering all of our questions. He made the entire experience great. More
by albyread
Employees Worked With
August 30, 2025
Beautiful showroom, super friendly staff! ! Made the process very easy and walked me through all the functions on my new vehicle and made sure I was comfortable using them. ! Made the process very easy and walked me through all the functions on my new vehicle and made sure I was comfortable using them. More
by Kellyfoy63
Employees Worked With
Bennett Tustin
August 22, 2025
Every body wanted to help, very wonderful. If I wanted water all i had to due was ask If I wanted water all i had to due was ask More
by ccl7040
Employees Worked With
