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Cadillac of Naperville
Naperville, IL
126 Reviews
WELCOME TO CADILLAC OF NAPERVILLE
Cadillac of Naperville believes in giving customers more choices, which is why we offer one of the largest Cadillac inventories in Naperville so that we can cater to each customer’s unique desires.
Cadillac of Naperville is proud to serve the greater Chicago, IL area, including Lombard and Aurora. We also serve our customers near Plainfield, Westmont, Oswego and Downers Grove. Batavia, Geneva, Winfield, Bartlett, and Saint Charles customers can come to our dealership. When you come to your Naperville Cadillac dealership, you will first notice our huge inventory of new and used cars and SUVs on hand. We are now offering the newest additions to the Cadillac family, the XTS, ATS and all new XT5 for Chicago customers, at your regional dealership, Cadillac of Naperville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 126 reviews
April 18, 2024
JON BLAKE IS PROBABLY THE ONLY CAR DEALER WHO WE HAVE TRUSTED OVER THE YEARS. HE KEEPS HIS WORD AND IS WONDERFUL TO WORK WITH. YOUR DEALER SHIP IS VERY GOOD AT TAKING CARE OF US WHEN WE NEED SOME HELP TRUSTED OVER THE YEARS. HE KEEPS HIS WORD AND IS WONDERFUL TO WORK WITH. YOUR DEALER SHIP IS VERY GOOD AT TAKING CARE OF US WHEN WE NEED SOME HELP. I MIGHT ALSO ADD TOMMY THE YOUNG MAN WHO HELPED ME WITH UNDERSTANDING ALL OF THE "STUFF" THAT IS ON THE CARS TODAY WAS JUST PERFECT. More
by donsim597
Employees Worked With
Helpful April 18, 2024
Ray and Tommy were great to work with at Naperville Cadillac. They made us feel like family and treated us with respect and took every effort to make sure we knew about our car before we left the deale Cadillac. They made us feel like family and treated us with respect and took every effort to make sure we knew about our car before we left the dealership. More
by Tercam
February 24, 2024
I’d give zero stars if I could. My pregnant wife has a 09 Escalade they didn’t want to buy from her but did want to do work for 3k. A day later sensor came back on and cracks just a My pregnant wife has a 09 Escalade they didn’t want to buy from her but did want to do work for 3k. A day later sensor came back on and cracks just appeared on our tire. Well they went to weld it and broke the tire and couldn’t even get tire back on. Director Jose Rodriguez had a 3 min conversation before telling me car was junk and calling cops to kick me off property, funny thing is he still never even gave me keys when officers told me to leave. He refused to give any information and said talk to my lawyers. I did some digging and found president and ceo Frank Laskaris who was a joy as well and after 3 minutes before he hung up he said get my car off his property before it’s towed. I go to pick my truck up and a cops there again because they lied about threats to keep me off the property. Terrible business by selfish greedy leaders my wife has been going there for 15 years and I’m happy she can finally see how they’ve been ripping her off. Both made it seem like I was trying to screw them over and was broke when we needed a car they never even tried selling us a car all this time so bought a Denali the same day and will never be involved with anything Cadillac ever again due to the xxxx in Naperville Illinois. Go report this to cops too boys. It’s men like these that destroy business because of their greed and arrogance More
by Anthony2051
February 21, 2024
Have bought and serviced 4 Cadillac vehicles and Jon Blake was my sales representative on all 4 of them; 2010, 2015, 2021 and 2022 Escalades. This gentleman is great to work with he is very friendly and Blake was my sales representative on all 4 of them; 2010, 2015, 2021 and 2022 Escalades. This gentleman is great to work with he is very friendly and will work hard to earn your business and still assist you with service needs post the sale. He has helped me and is my first point of contact when I am in the market for a new vehicle or just inquiring about some features and technology on Cadillacs. HE IS A CAR GUY. I recommend anyone on the market to get hold of Jon his service speaks for itself. More
by BCHIHOTA12
October 22, 2023
Absolute greed Overpriced and they want to steal your trade. Offered me $7000 less than 4 other dealers did. They also charge YOU for inspecting and detailing their car.. No thanks! trade. Offered me $7000 less than 4 other dealers did. They also charge YOU for inspecting and detailing their car.. No thanks! More
by prostreeter
Employees Worked With
Every Body
July 26, 2023
THE BEST DEALER SHIP I have been buying cars for 15 years. It has always been a pain to go and talk numbers and cars Jon Blake has made this process easy, no messing around, just honesty and a fair years. It has always been a pain to go and talk numbers and cars Jon Blake has made this process easy, no messing around, just honesty and a fair price. I will continue to work with Jon, this is my third vehicle from him in 3 years and i will continue to purchase Cadillacs because I enjoy working with him that much! More
by Tomkallas1
Employees Worked With
July 22, 2023
Jon Blake and everyone at Naperville Cadillac is wonderful to work with. We have been loyal customers for over 15 years and will continue to be for years to come. wonderful to work with. We have been loyal customers for over 15 years and will continue to be for years to come. More
by Klellios
Employees Worked With
July 19, 2023
Mark H. assisted me when I visited Cadillac of Naperville looking for cars. He was positive, genuine, and informative, which I always look for and rarely fin assisted me when I visited Cadillac of Naperville looking for cars. He was positive, genuine, and informative, which I always look for and rarely find in dealerships. I recommend finding him if you visit to browse for cars, he is very helpful! More
by Ash H.
July 18, 2023
We had a great experience working with Mark Heffner. We would highly recommend Mark to all our friends and family. Excellent customer service!! Sue and Mike V. We would highly recommend Mark to all our friends and family. Excellent customer service!! Sue and Mike V. More
by Sue and Mike V.
Employees Worked With
Mark Heffner
July 15, 2023
I had a very pleasant car shopping experience with Mark H. He took his time and answered every and every question I had! I would recommend Mark to any and everyone! H. He took his time and answered every and every question I had! I would recommend Mark to any and everyone! More
by shelbymcgee29
