Cadillac of Naperville

Found the perfect vehicle for our family, and the entire experience couldn’t have been better! From start to finish, everything was easy, professional, and stress-free. Max was fantastic to work with—friend experience couldn’t have been better! From start to finish, everything was easy, professional, and stress-free. Max was fantastic to work with—friendly, knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer our questions, made sure we were comfortable with our decision, and never made us feel pressured. Buying a vehicle can sometimes be a hassle, but Max made the whole experience enjoyable. We drove away happy and confident that we made the right choice. Excellent experience all around. Thanks so much, Max! More

Cadillac of Naperville, was extremely helpful in finding what we wanted in our next car. We prearranged for a loan, and time was limited, as I would only have time for a quick test drive and paperwork withi what we wanted in our next car. We prearranged for a loan, and time was limited, as I would only have time for a quick test drive and paperwork within a couple of hours. I would like to thank Brad Tustin for taking my initial call find and locating the right car for our needs, then passing info to Bennett, since Brad was off the following day. Worked with Bennett the following morning, I was able to get everything I needed on my end. Arrived in Naperville, quick test drive, paperwork with Bennett, off to Sherri for financing (everything ready on her end). The car was detailed and ready to go, quick overview with Kai who was very knowledgeable in getting me setup. Total time at dealership 2.5hrs, and thankful everyone did their part in assisting us with our needs and timeline. Bennett did a follow-up call. I highly recommend this dealership for your next car. Know what your needs and wants are in your next car, get a pre-approved letter for financing and save an enormous time for all when getting to the dealership. More

At our first visit, a gentleman held the door open for us and welcomed us to the dealership. and welcomed us to the dealership. More

I had an outstanding experience at Cadillac of Naperville. From start to finish, the entire team made the process smooth, stress-free, and enjoyable. My sales advisor, Bennett, was knowledgeable, Naperville. From start to finish, the entire team made the process smooth, stress-free, and enjoyable. My sales advisor, Bennett, was knowledgeable, patient, and never made me feel pressured. Sales manager Bobby also went above and beyond to ensure everything was perfect. They took the time to answer every question and made sure I was completely comfortable with my purchase. I absolutely love my new 2026 Escalade IQL and couldn’t be happier. If you’re looking for exceptional customer service and a dealership that truly cares about its customers, I highly recommend Cadillac of Naperville! More

This dealership was exactly what I had been looking for. I experienced prompt, efficient, knowledgable, accommodating expertise service meeting all my needs in a comfortable manner! I felt a difference up I experienced prompt, efficient, knowledgable, accommodating expertise service meeting all my needs in a comfortable manner! I felt a difference upon entering the facility I was welcomed with a friendly smile putting me at ease. Special shout out to sales associate Ray Gandurski, he is caring, friendly and knowledgeable. Ray had the perfect vehicle waiting for me to test drive and made me feel right at home. I purchased that vehicle within a timely manner and am extremely happy with my decision. I highly recommend Cadillac of Naperville and Ray for all your driving needs! More

We've purchased two Cadillacs from Mark Heffner. He is an outstanding professional who has gone above and beyond our expectations for customer support. Mark is the reason we will continue to be loya He is an outstanding professional who has gone above and beyond our expectations for customer support. Mark is the reason we will continue to be loyal Cadillac of Naperville customers, and highly recommend Mark Heffner as a top-notch professional. More

Mark Heffner, Sherri and Ki made our buying experience the most pleasant ever! Mark helped us find the right car, at the right price with excellent financing. Sherri made the paperwork process very smooth the most pleasant ever! Mark helped us find the right car, at the right price with excellent financing. Sherri made the paperwork process very smooth and efficient. We also appreciated the time that Ki spent with us explaining the many features. THANK YOU! More

Max DeMare, Bob Boudreau, and Sheri have made doing business with Cadillac of Naperville pleasurable. They helped our family through a tough time when our car was totaled, offering all the assistance n business with Cadillac of Naperville pleasurable. They helped our family through a tough time when our car was totaled, offering all the assistance necessary as we navigated the process of dealing with insurance company and buying our second Cadillac XT6 from them. The service department is stellar as well. If you are looking for a Cadillac look no further as they treat you like family. Highly recommended! More

My contact with the dealer began with an e-mail asking for information about one of their cars. Within minutes I received an e-mail and it was followed up by a phone call from Ray Gandurski. That phone c for information about one of their cars. Within minutes I received an e-mail and it was followed up by a phone call from Ray Gandurski. That phone call was had in the late afternoon on Monday December 30th. Due to the New Years holiday I could not get the dealer until Friday January 2d to inspect the car. Ray graciously advised that he would hold the car for me. It was a pleasure to meet and work with Ray. He had the car washed and ready for inspection. He answered all of my questions about the car and his estimate for the purchase was spot-on. We struck a deal within 30 minutes. Ray then followed me to the local Enterprise office where I dropped off my rental vehicle. For the first time in my life buying a car was not an adversarial tug-of-war. Ray's good humor and professionalism were both refreshing and appreciated. I take pleasure in highly recommending Cadillac of Naperville and, especially, Ray Gandurski. More