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Cadillac of Naperville
Naperville, IL
168 Reviews
WELCOME TO CADILLAC OF NAPERVILLE
Cadillac of Naperville believes in giving customers more choices, which is why we offer one of the largest Cadillac inventories in Naperville so that we can cater to each customer’s unique desires.
Cadillac of Naperville is proud to serve the greater Chicago, IL area, including Lombard and Aurora. We also serve our customers near Plainfield, Westmont, Oswego and Downers Grove. Batavia, Geneva, Winfield, Bartlett, and Saint Charles customers can come to our dealership. When you come to your Naperville Cadillac dealership, you will first notice our huge inventory of new and used cars and SUVs on hand. We are now offering the newest additions to the Cadillac family, the XTS, ATS and all new XT5 for Chicago customers, at your regional dealership, Cadillac of Naperville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 168 reviews
September 15, 2025
Bennet was very friendly and responsive to my endless stream of questions, ahead of my trip to Naperville to purchase the car. He picked me up from the airport @ 6:30 am to bring me to the dealership. A stream of questions, ahead of my trip to Naperville to purchase the car. He picked me up from the airport @ 6:30 am to bring me to the dealership. A beautiful showroom and dealership, very friendly staff I had the chance to meet and interact with. The process was smooth and as efficient as possible, and I do hope to have the chance to buy again from Cadillac of Naperville! More
by Alex
Employees Worked With
Bennet Tustin
September 07, 2025
Ray was very professional and I could not have asked for a better car shopping experience! The finance lady, Cheryl(Chery) was very pleasant and very knowledgeable. Both Ray and Cheryl have been doing their a better car shopping experience! The finance lady, Cheryl(Chery) was very pleasant and very knowledgeable. Both Ray and Cheryl have been doing their jobs efficiently for a long time, so I felt very comfortable and confident working with them. Will be returning someday to buy another car More
by electriccarter
Employees Worked With
Other Employees :
Cheryl (the very lovely finance lady)
September 03, 2025
We found the dealership and all the employees who assisted us, Bobby, Blake, and others, very helpful, but most of all we appreciate the excellent service we received from our sales person, Ray Gandu assisted us, Bobby, Blake, and others, very helpful, but most of all we appreciate the excellent service we received from our sales person, Ray Gandurski. He was very pleasant and patient in answering all of our questions. He made the entire experience great. More
by albyread
Employees Worked With
August 30, 2025
Beautiful showroom, super friendly staff! ! Made the process very easy and walked me through all the functions on my new vehicle and made sure I was comfortable using them. ! Made the process very easy and walked me through all the functions on my new vehicle and made sure I was comfortable using them. More
by Kellyfoy63
Employees Worked With
Bennett Tustin
August 22, 2025
Every body wanted to help, very wonderful. If I wanted water all i had to due was ask If I wanted water all i had to due was ask More
by ccl7040
Employees Worked With
August 19, 2025
Our overall experience was positive in several areas. Steve, who answered our questions over the phone, was excellent, and Max, our salesperson, was very knowledgeable and helpful throughout the process. Steve, who answered our questions over the phone, was excellent, and Max, our salesperson, was very knowledgeable and helpful throughout the process. However, our experience with the individual who handled the finance portion was disappointing. She did not introduce herself and came across as rude and unprofessional. Having worked in customer service and finance for over 30 years, I believe this position requires someone more personable and approachable, as it is a critical part of the customer experience. More
by KC
Employees Worked With
August 17, 2025
Went in for service and left with a new vehicle. This dealership is great to work with. All of the staff care to make your experience exceptional. The service department is the best. Jon, my new This dealership is great to work with. All of the staff care to make your experience exceptional. The service department is the best. Jon, my new car salesperson went out of his way to make sure I had just what I wanted. Finance was a breeze. More
by jocorso
Employees Worked With
August 14, 2025
I had a very pleasant experience purchasing my new Cadillac. Aaron was very patient and informative. Cadillac. Aaron was very patient and informative. More
by bwbustard
