Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Cadillac of Naperville - Service Center
Naperville, IL
58 Reviews
58 Reviews of Cadillac of Naperville - Service Center
Sort by
July 13, 2021
Service was great and timely. Jose did what he said he would do and my vehicle was serviced and ready when promised. Everyone I came into contact with was professional and responsive. would do and my vehicle was serviced and ready when promised. Everyone I came into contact with was professional and responsive. More
by john.elliott
Employees Worked With
Jose
Helpful July 06, 2021
Everyone is so helpful and professional. I trust their evaluation and recommendations for maintenance. The waiting room is very comfortable and refreshments are plentiful. I have confidence in this dealer evaluation and recommendations for maintenance. The waiting room is very comfortable and refreshments are plentiful. I have confidence in this dealership. More
by louishalkias
June 22, 2021
Top notch people. Friendly, knowledgeable and willing to go the extra mile to make sure you're happy. Of course dealerships are more expensive, but you're paying extra to get top service and with these peop go the extra mile to make sure you're happy. Of course dealerships are more expensive, but you're paying extra to get top service and with these people you feel like you're getting what you paid for. Take your car to them in confidence. More
by dgrunder
Employees Worked With
Other Employees :
Chris, in service, and my service tech who found my problem, and fixed it,
June 20, 2021
The most friendly visit I ever had here. Chris was Attar rice and informed me all day for my check engine light. First time offered me a loaner. I use to hate coming here but this was the best experience ev rice and informed me all day for my check engine light. First time offered me a loaner. I use to hate coming here but this was the best experience ever More
by Randi
Employees Worked With
Christopher
May 21, 2021
Great professional service including their valet program or loaner - they always have the customer in mind first. Total satisfaction is the key with Cadillac of Naperville or loaner - they always have the customer in mind first. Total satisfaction is the key with Cadillac of Naperville More
by Joe.wysocki
May 08, 2021
They took the time to check out everything that I asked them to check out, like always they went above and beyond to fixed everything that was wrong with my 2012 Cadillac them to check out, like always they went above and beyond to fixed everything that was wrong with my 2012 Cadillac More
by cha1047002
February 19, 2021
BEWARE my daughter's car was brought into the dealership after being towed and was pulling to the left. After inspecting the vehicle the service manager Vic contacted me to tell me there was almost $4,000 w after being towed and was pulling to the left. After inspecting the vehicle the service manager Vic contacted me to tell me there was almost $4,000 worth of damage underneath the vehicle including rack and pinion both upper outer tie rods that needed to be replaced. Brought it back to the towing company that towed me which is local in the neighborhood I live in and he was a man of his words and replaced the left upper outer tie rod. Nothing else was needed again Beware of the service department. More
by mapman236
Employees Worked With
Vic service dept
January 16, 2021
Treated me like royalty from the moment out the car. Service gentleman kept me updated while I waited for my vehicle. Always a great experience at the Naperville Cadillac Dealer. Service gentleman kept me updated while I waited for my vehicle. Always a great experience at the Naperville Cadillac Dealer. More
by Patrice
January 15, 2021
I was treated like a valued customer even though I bought my Cadilac used I drive an hour away for oil changes just because of the Fantastic way I am treated there. Everyone goes out of their way to make y my Cadilac used I drive an hour away for oil changes just because of the Fantastic way I am treated there. Everyone goes out of their way to make you feel comfortable. And the service is always top notch. More
by Dan
Employees Worked With
Chris I think
December 28, 2020
Cadillac of Naperville took care of all my needs and was able to have all repairs covered before Christmas. They're the best. Jose Trujillo did all he could as my Service contact, and kept in constant conta able to have all repairs covered before Christmas. They're the best. Jose Trujillo did all he could as my Service contact, and kept in constant contact. More
by CTS-V Lover
Employees Worked With
Jose Trujillo
