Cadillac of Norwood

Nice place very friendly salesmen. Great selection of Nice place very friendly salesmen. Great selection of vehicles. Jim was awesome to deal with on the internet. At the dealership John was great and ve Nice place very friendly salesmen. Great selection of vehicles. Jim was awesome to deal with on the internet. At the dealership John was great and very friendly. More

Back in September I purchased car from a used car dealership in Brockton,MA.......I had the worst experience there...Unbeknown to me I ended up with a car that needed so much work!! That is how I end dealership in Brockton,MA.......I had the worst experience there...Unbeknown to me I ended up with a car that needed so much work!! That is how I ended up at Cadillac of Norwood...in the service department! While my car was in getting worked on I starting looking at some of the used cars on the lot at Cadillac of Norwood. I then was introduced to John Jurasek. This man could not have been more helpful!! The whole experience from start to finish was great! I actually ended up leaving my car that was in service there that day and left in a 2008 SRX! Which I love! To anyone with credit problems please dont let this stop you from going into Cadillac of Norwood.....I dont have the best credit in the world and I knew getting a loan would be a challage but Shareen was so helpful with getting the approval for the new car. She made it seem so easy and never made me feel uncomfortable at all during the finance process. The bottom line here is Cadillac of Norwood is OUTSTANDING! John Jurasek is top notch and I look forward to buying many more Cadillacs in my life time.....Hopefully John Jurasek will be my sales man then also! Thanks to everyone! What a Great dealership!! Superb! More

The day I walked into this dealership was a very lucky one for me. Frank Melo was a gem to work with. He took his time with me he gave me a great deal with no pressure at all. This deal was so stress f one for me. Frank Melo was a gem to work with. He took his time with me he gave me a great deal with no pressure at all. This deal was so stress free that I have not stoped talking about it. I have made it well known at work and to all of my friends that this is the place to go when you need a car. Shareen was faboulos as well. The financing was like sitting there talking to a family memeber. She gave great advice with no hard sell. Frank delivered my car on time looking great. This was the best experience I have ever had. I am looking forward to my next purchase at Village Cadillac of Norwood and who ever says that when buying a car. I was very impressed with my service and I do not please easily. The General Manager and owner should be aware of these out standing employees. They truly exceeded my expectations. My sincere thanks to Frank and Shareen. Karen Machado Brockton Mass More

I recently purchased a used car from Cadillac of Norwood I recently purchased a used car from Cadillac of Norwood and it was a great experience. I had no issues getting the car I wanted and felt completely I recently purchased a used car from Cadillac of Norwood and it was a great experience. I had no issues getting the car I wanted and felt completely comfortable throughout the sales process. Everyone at the dealership was friendly, well informed and I was able to complete the purchase with very largely over the phone and only spent a couple of hours at the dealership when I picked up my car. Sherine in finance was really great to work with and I will definitely work with this dealership again. Tom More

I started looking for a CTS about 5 months ago. I initially dealt with Jim via the internet. I was not ready to buy 5 months ago as I take my time to find the right car. Jim was very responsive and n initially dealt with Jim via the internet. I was not ready to buy 5 months ago as I take my time to find the right car. Jim was very responsive and no pressure at all. I contineud to look and found a couple on cars.com that I felt was worth driving from Southern RI to look at. I had previously looked at one from Herb Chambers in Warwick which I came close to buying but they had a new GM - Leo or Neleo? that had told me the price I was quoted form their internet sales team was not going to stand up and that I had to pay $2,000 more than she offered it to me for - would never have even wasted my time going. Despite my prior experience with Herb Chambers, I found a car I wanted to look at and gave them another try. Well, same GM same story. What a waste of time......made me feel like I was beneath him (was it because I was in shorts, t-shirt, and flip flops?). I then went to Cadillac Village if Norwood a couple days later. I was approached by Al P who was just as nice as could be - not your typical in your face car sales person. I asked if I could look at the car and he pulled it up and said take it for the day if you want to try it out. I thought to myself that this cannot be real - no pressure, no sales pitch...just a "take it and try it out"! I only drove it a mile or so as I currently own a CTS. It was great. I asked Al if we could look at pricing etc. We went inside, he offered me a beverage and came back with a price on my trade in and the car within 5 minutes. It was a bit more than I wanted to pay so i decided to keep looking and set this car as the "bar" for any car I wanted to buy. No pressure at all from Al. He thanked me for coming in and said he would let me know if anything comes in at my price range. I found another car on cars.com in New Jersey. I felt so good about AL's honesty that I called him to ask about the car at this other dealer. He took the time to call me back, pull it up on cars.com, and to advise me to buy it - it was exactly what I told him I wanted and at the price I wanted (only issue was the color and the 200 mile drive to get there). I debated for a few days and called Al back to buy the one I drove the week prior. I went back to the dealer that night and the price was agreed to prior to my even arriving. It was a very good price although a bit more than I planned on spending (don't we all wish it was less,it was worth it! I then expected the usual 4 hour process of buying and financing 1/2 the car. Nope, not at Cadillac Village. From the minute I arrived to the minute I left was barely over an hour! Jessica in finance was very personable and no pressure. They got my car registered, financed, and out the door I went the next day. I had the chance to meet Jim when I came back to pick up the car and he actually remembered me from 5 months earlier - actually reminded me of what car I e-mailed him about. The GM at Herb Chambers never even remembered he talekd to me 5 months earlier. I cannot say enough great things about Al, and the Cadillac Village of Norwood. If looking to buy a new or used car go to the Cadillac Village in Norwood. Ask for Al P. I bet if you tell them Doug from Rhode Island who bought the '08 Grey CTS in May recommended you he will remember me. Oh right, I was so happy with the service I failed to state that my wife loves the car. '08 CTS with power everything and dual sunroof - great car! More

Dear Cadillac Village of Norwood, I went to 5 or 6 Dear Cadillac Village of Norwood, I went to 5 or 6 dealerships shopping for a car. Jim was the only salesman identified my needs and did a very thr Dear Cadillac Village of Norwood, I went to 5 or 6 dealerships shopping for a car. Jim was the only salesman identified my needs and did a very through demo. He explained many of the features and benefits of the car. I felt Jim was fair in representing me, the customer regards to getting me the best possible price. I was extremely pleased with the deal I received from Jim Mckenna. If anyone is looking for a earth shattering price on a New Cadillac or Select used cars, I highly recommend Jim Mckenna. More

I feel very fortunate to have worked with Al Piacitelli over the past few days. I have never had a car-buying process be so... well, efficient yet enjoyable. He's immensely knowledgable about the Cadillac over the past few days. I have never had a car-buying process be so... well, efficient yet enjoyable. He's immensely knowledgable about the Cadillac products. He's a great listener and delivers a product at a price that works for you. Upon delivery, he actually grabbed a rag and did some touch-up cleaning! He's also one of the most pleasant and personable individuals you could ever meet, so I never felt any pressure that you often feel at dealerships. What more could you ask for? A+++ for customer service! I would highly recommend Cadillac Village and Al Piacitelli. I love my CTS! More

From my very first phone conversation I was very impressed with Jim Waldron and Cadillac Village Of Norwood. He was very personable and able to answer all of my questions. I drove two hours from my impressed with Jim Waldron and Cadillac Village Of Norwood. He was very personable and able to answer all of my questions. I drove two hours from my home to Cadillac Village Of Norwood even though there was a closer Cadillac Dealer. Mike Costa took his time explaining everything I needed to know about the 2012 Cadillac SRX I was interested in. I was able to finalize our purchase with ease. We highly recommend Cadillac Village Of Norwood and hope to deal with them again in the future! More

I just bought my second car from Cadillac Village. My salesman Al Piacitelli know exactly what car I was looking for and when he found it he called me right away. After he found it he personly made sure salesman Al Piacitelli know exactly what car I was looking for and when he found it he called me right away. After he found it he personly made sure it was flawlessly preped. When i got to the dealership I was warmly greated and started my finance paper work with Jessics Crossman who did it swiftly and with all my best intrests in mind. GSM Alan Colarusso over seen my deal and thanked me for my bussness himself. I have also sent my mother and aunt to them when they needed new cars. They both thanked me for refering them to that dealership and told me how great they were. I have and will send anyone looking to get a new car to Cadillac Village. I just want to thank everyone there for making my experience one that was enjoyable! More

My overall experience at Cadillac Village of Norwood was excellent. Jim McKenna met me at the door and was very well versed in every aspect of the CTS-V that I was interested in. He did a great job determ excellent. Jim McKenna met me at the door and was very well versed in every aspect of the CTS-V that I was interested in. He did a great job determining what I needed and identified the perfect car for me. We test drove it and during the ride he pointed many features that I was not aware of. As a result I am the proud owner of a 2011 CTS-V Coupe. Mark Piazza More