Cadillac of Norwood

Frank Melo was helpful in every way. .. extremely pleasant, knowledgeable and empathetic. The finance rep was wonderful...the best, most efficient and , importantly, quickest such person .. extremely pleasant, knowledgeable and empathetic. The finance rep was wonderful...the best, most efficient and , importantly, quickest such person that I've had the pleasure to deal with in my long history of automobile purchasing, More

Very helpful and understanding courteous and patient answer all questions looking forward to a great relationship answer all questions looking forward to a great relationship More

Cadillac of Norwood has been nothing but very courteous and professional a nonsense dealer never any pressure to buy. Buying a new vehicle was so easy and fast. Shea was very helpful with explaining all th and professional a nonsense dealer never any pressure to buy. Buying a new vehicle was so easy and fast. Shea was very helpful with explaining all the be features of the car. Highly recommended this is my 6th vehicle purchased at Cadillac of Norwood More

I was told they couldn't do my inspection due to tires. .went to state inspection place leaving dealer car pass inspection without a problem... .went to state inspection place leaving dealer car pass inspection without a problem... More

We had an outstanding experience with Aldo, the Sales Rep at Norwood Cadillac in Norwood, MA. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable. We couldn’t be happie at Norwood Cadillac in Norwood, MA. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable. We couldn’t be happier with the deal we received. Aldo was professional, honest, and clearly committed to making sure I got exactly what I was looking for. If you’re looking for a dealership that truly values its customers and makes the car-buying experience stress-free, I highly recommend Cadillac of Norwood. I’m thrilled with my new car and grateful for the excellent service! More

awesome service registered and inspected my new car very competitive pricing beautiful automobiles ! Thank You Norwood ! competitive pricing beautiful automobiles ! Thank You Norwood ! More

Made a deal with the salesman. Took my credit card of $1000 to hold for pickup and payment the next day. Arrived with my trade and a cashiers check the next morning. Walked in and Took my credit card of $1000 to hold for pickup and payment the next day. Arrived with my trade and a cashiers check the next morning. Walked in and was told that they decided to not honor the deal, That they considered my trade in value was too high and wanted two thousand more. Knowing I had the appointment to pick it up with money in hand and drove an hour to collect it. They said that the salesman had not run my credit card the night before so there was no contract. The manager said that the salesman should not have made the deal. For two thousand more I could still purchase the vehicle. This email was sent to me that morning as I was headed to pick it up. Needless to say, stopped me at the door and said the deal was off 3 hours after this email was send, that I didn’t see until they told me when I walked in. So, my opinion of how they handled this was extremely poor. I’d rate them lower if I could. This is the email copied and pasted, just my name blacked out. Good Morning T*****, Just to confirm 55,000 plus tax ,reg fee ,doc fee . The ins and registry is closed today .You will transfer plates today and drive the vehicle home . On monday you will have the new registration emailed to you .You can come here for the inspection or get it close to home you will have 5 days .Can you please send me a copy of your drivers license and your insurance agents name and address so I can have the paper work ready when you arrive . You will then meet with the finance manager who will collect the check and sighn the documents.I look forward to seeing you. . More

George was extremely helpful and explained everything to me about what was needed for my Blackwing. I appreciated his honesty and willingness to help. me about what was needed for my Blackwing. I appreciated his honesty and willingness to help. More

Explained everything and didn’t try to upsell me anything I didn’t need. Very clean environment I didn’t need. Very clean environment More