Cadillac of Norwood

I originally used the internet and found the Cadillac of Norwood. The internet sales manager, Nicole Domurad was very efficient and responsive to all my concerns. She invited me in to the dealership. At whi Norwood. The internet sales manager, Nicole Domurad was very efficient and responsive to all my concerns. She invited me in to the dealership. At which time, I met Al Piacitelli who assured me he could assist me. Al did just that. He was very informative and enthusiastic about the Cadillac brand/cars. After taking a test drive and conversing with the financial manager, Alan Berkman. I chose to buy. It was an even nicer treat to have the owner sit down with us and complete the paperwork. This whole team (AL for Sure) at Cadillac of Norwood made it happen and we were very satisfied. Thanks! More

I was looking for a convertible for a summer car and noticed a BMW Z4 on the lot as I drove by the dealership. I was assisted by Ed, who was able to answer some questions on the car, but went so far as noticed a BMW Z4 on the lot as I drove by the dealership. I was assisted by Ed, who was able to answer some questions on the car, but went so far as to research the ones he could not answer. Later in the day I returned with my wife and went for a test drive. Over the next few days, Ed followed up with me, as I was making my decision. The entire time he was professional and friendly and never over-bearing. I purchased the car later that week. One key point to me was the shape of the car upon delivery, in short it was impeccable. The dealership is Cadillac, but the car was a used BMW and the care and treatment they took on prepping it for delivery, was incredible. It shows they stand behind what they sell. It was an easy process, very smooth and I would buy from them again if the opportunity arose. More

I had the pleasure of purchasing an automobile from Al Piacitelli. He was great to deal with at your dealership. I would definitely purchase another vehicle from Norwood Cadillac. All the people that work Piacitelli. He was great to deal with at your dealership. I would definitely purchase another vehicle from Norwood Cadillac. All the people that work there are great and understanding of the customers needs. It was my second vehicle I have bought from Norwood Cadillac. More

I had a very good experience with the dealership in general and with Ed McMullin specifically. Everyone was very helpful when I was initially looking for the car and the acquisition process was easy. A general and with Ed McMullin specifically. Everyone was very helpful when I was initially looking for the car and the acquisition process was easy. Al Javid from Finance was also very helpful and the process was seemless. Ed was helpful but not pushy, did a good job following up with me to resolve some loose ends and had the car warmed up and ready today when I arrived. Overall a very good experience and I will go back. More

I have purchased cars from several different dealerships; but Cadillac of Norwood is probably the BEST I have dealt with both in sales and service. What they promise, they deliver. The property is well maint but Cadillac of Norwood is probably the BEST I have dealt with both in sales and service. What they promise, they deliver. The property is well maintained and the sales and service staff are always smiling and professional. I recently went in for some service related work, and it was a great experience (Thanks Paul). There's no question in my mind that when I purchase my next vehicle, it will be with Cadillac of Norwood. Thanks Mike X, your the best !! More

They only help if you are under their warranty or just purchased a vehicle. The parts manager is extremely rude and disrespectful. They are nice until they've charged your credit card. Going there for se purchased a vehicle. The parts manager is extremely rude and disrespectful. They are nice until they've charged your credit card. Going there for service is a waste of time and money. I would never recommend this place. Their services are not good! More