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Cadillac of Norwood - Service Center

Norwood, MA

4.2
33 Reviews

33 Reviews of Cadillac of Norwood - Service Center

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May 28, 2025

We are always very happy with the service at cadillac of Norwood. Paul Tressler is a very good service advisor, and the work that the guys do is very good. More

by MANDMASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I’ve been dealing with Paul Tressler for about 20 years and he’s consistently great at his job. A real pleasure to deal with. More

by DHZARELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Brazil
May 25, 2025

My entire purchase of my new 2025 Caddy XT5 went very smoothly, no problems. My sales Rep. Frank Melo was great! Omar in the finance office was also very good. My one negative was my trade in offer of $8 More

by ALRICH13
Recommend Dealer
Yes
Employees Worked With
Frank Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Getting an appointment was easy. Service Advisor Paul T was awesome. Explained what was found during my oil change and what need replacement. Excellent person to deal with! More

by SteveD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul T - Service Advisor
May 22, 2025

I went on vacation for a long weekend. Jeff accepted my car for the duration and had all repairs done and the car ready for me when my flight arrived back home. Great job on the detailing More

by JOEKELLY02127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 22, 2025

George and the core team are first rate. Great communicators, follow up and detail oriented. More

by CDAFTARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
May 22, 2025

George took the best care of me! Thanks so much my car is fixed and it was quick. More

by alexandraotway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 22, 2025

Why do I need to write a review? That could cost you a star. WOW NOW I HAVE TO PICK PEOPLE I DID NOT WORK WITH AND RATE THEM! THIS SURVEY IS JOKE. More

by NONAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SANTA CLAUS
May 22, 2025

Always excellent service, Paul is personable, professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you! More

by lisarego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service- excellent!
May 22, 2025

This understanding issues and they working on it Paul in service department always respond to my call for service and any issues w. Car More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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