George Touma
George Touma at Cadillac of Norwood

George Touma

Service Advisor | Courtesy Transportation Manager

Cadillac of Norwood

700 Providence Highway
Norwood, MA 02062

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of George Touma

August 31, 2026

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Employee Rating

Everything was done as scheduled thanks to George. His professionalism was outstanding taken my car in on time and personally bringing the car washed and vacuumed. More

by HPD55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Cadillac of Norwood responded

Thank you for the wonderful review! We’re so glad to hear that everything was completed as scheduled and that George provided such outstanding, professional service. We’ll be sure to share your kind words with him. We truly appreciate your business and look forward to taking care of you again!

August 31, 2026

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Employee Rating

Great service in a timely manner took car in and delivered as promised thanks to George's professionalism More

by HPD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Cadillac of Norwood responded

Thank you for the great review! We’re glad to hear your service was completed promptly and delivered as promised. We’ll be sure to recognize George for his professionalism and dedication. We truly appreciate your business and look forward to taking care of you again!

August 30, 2026

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Looks out for the best interest of their customers. Would recommend to frieds and family. More

by KEVINPKILLEEN
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2026

Cadillac of Norwood responded

Thank you for the wonderful review and recommendation! We’re so pleased to hear that you felt we had your best interests in mind. We truly appreciate your trust and your willingness to recommend us to your friends and family. We look forward to taking care of you again!

August 27, 2026

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Every thing is great. They take good care of my car. Very happy with the services. Everyone is very polite and respectful. Thank you. More

by PALMASPUNT29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aldo Morelli , Paul Treseler

Aug 28, 2026

Cadillac of Norwood responded

Thank you for the wonderful review! We’re so glad to hear that you’re happy with the service and that our team continues to take great care of you and your vehicle. We truly appreciate your kind words about our staff and look forward to providing you with the same exceptional experience for years to come. Thank you for choosing us!

August 24, 2026

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It is always a great experience when I bring my SUV in. It is always very clean and the staff is very friendly. More

by helenafrmn
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2026

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I go to see George Touma, Service Consultant. He is knowledgeable and has a straightforward approach explaining what my car needs, and most importantly, what it will need next. I have been in r More

by davidjcoughlin
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Recommend Dealer
Yes

August 21, 2026

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I have always been happy with the service dept. at Norwood Cadillac. George is very easy to work with and is very knowledgeable about any issues with my car. More

by Jmiccile3
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Recommend Dealer
Yes

August 20, 2026

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Great customer service, very honest, very clean facility, kept me informed at all times pleasure doing business at this dealership More

by tonyscola948
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Donovan, Brian Nadeau , Paul Treseler

Aug 21, 2026

Cadillac of Norwood responded

Thank you for the great review! We really appreciate you recognizing our team’s honesty, communication, and clean facility. It’s wonderful to hear that you enjoyed your experience with us. We truly appreciate your business and look forward to welcoming you back to Cadillac of Norwood!

August 20, 2026

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I brought my car in for oil change and a break issue. George kept me updated on the status and progress of my vehicle. As well as providing me with all accurate information and other issues with my car. More

by Cyn D
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2026

Cadillac of Norwood responded

Thank you for taking the time to share your experience! We’re glad to hear George kept you informed throughout your visit and made sure you had all the information you needed. Providing clear communication and great customer service are always a top priority. We appreciate your business and look forward to seeing you again!

August 06, 2026

Dealership Rating
Employee Rating

Everyone treats Me like Cadillac Family. The Whole Cadillac experience is a Blessing thank God More

by TOYALPIERRE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli, Jeff Donovan, Brian Nadeau , Paul Treseler, Especially The Big Boss

Aug 07, 2026

Cadillac of Norwood responded

Thank you for your kind words and for being a valued member of the Cadillac of Norwood family! It means so much to hear that you've felt welcomed and cared for throughout your experience with us. We're grateful for your trust and support, and we'll continue working hard to provide the exceptional service you deserve. We look forward to seeing you again soon!

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