Paul Treseler

Cadillac of Norwood responded

Thank you for taking the time to share your experience with our service team! We’re glad to hear you appreciated the clear communication and honest approach from our staff. Providing transparent recommendations without unnecessary upselling is very important to us. We’re also happy you enjoyed our clean and comfortable environment. Thank you for choosing us for your Cadillac service needs, and we look forward to seeing you again in the future!

Cadillac of Norwood responded

Thank you for the wonderful feedback! We’re really happy to hear that George provided such an outstanding service experience. His knowledge, attention to detail, and strong communication skills are a huge asset to our team, and we’ll be sure to share your kind words with him. We truly appreciate your business and look forward to assisting you again in the future!

Cadillac of Norwood responded

Thank you for bringing this to our attention. We completely understandable why you feel disappointed. To clarify, your vehicle was parked in a designated spot just outside the service entrance, not at the main dealership entrance near the roadway. That said, it being left unlocked was an oversight on our part, and we take full responsibility for that. We truly appreciate your feedback, as it helps us improve our processes and ensure better attention to detail moving forward. If you’d like to discuss this further, please don’t hesitate to reach out to us directly.

Cadillac of Norwood responded

Thank you for sharing your experience! We’re glad to hear that Paul has consistently provided honest guidance and dependable service during your maintenance visits. We truly appreciate your trust and your recognition of his dedication. It means a lot to our team. We’ll be sure to pass along your kind words to him!

Cadillac of Norwood responded

Thank you for being a long-time customer and for your continued trust in us! We’re delighted to hear that Mike, Al, Paul, and George have all made such a positive impression. Providing first-class service in both sales and maintenance is what we strive for every day, and your feedback means a great deal to our entire team. We’ll be sure to share your kind words with them. Thanks again for your support!

Cadillac of Norwood responded

Thank you for your incredible loyalty over the past 12 years! It truly means a lot to us that you’ve trusted us with multiple vehicle purchases and service visits over the years. We’re so glad to hear that Al, Paul, and George have all contributed to making your experience a great one. We especially appreciate your recognition of our team’s consistency because that sense of familiarity and trust is something we work hard to maintain, both for our customers and our employees. Your kind words and continued support mean everything to us. Kudos right back to you, and we look forward to serving you for many more years to come!

Cadillac of Norwood responded

Thank you for your kind words! We truly appreciate your trust and are glad to be there when you need us. Dependability is what we work hard to achieve every day. As for the new electric vehicles, they’ve been gaining a lot of interest! Customers are enjoying the smooth, quiet ride and lower maintenance needs. We’re always happy to answer questions or walk you through the options if you’re ever curious to learn more. Thanks again, and we look forward to seeing you at your next visit!

Cadillac of Norwood responded

Thank you so much for your continued trust and loyalty! We truly appreciate you choosing Cadillac of Norwood time and time again. It means a lot to hear that our team consistently goes above and beyond to provide you with a great experience. We look forward to helping you with your future vehicle needs!

Cadillac of Norwood responded

Thank you for your kind review! We’re glad to hear you had a positive experience with our team and appreciated the friendly, respectful, and professional service. It’s also great to know you enjoyed our clean facility and refreshments. We appreciate your support and look forward to seeing you again!

Cadillac of Norwood responded

Thank you for your continued loyalty and kind words! We’re honored to be your go-to dealership for your 6th car..that means a lot to our entire team. We truly appreciate your trust and support, and we look forward to helping you with many more in the future!