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Cadillac of Norwood - Service Center

Norwood, MA

4.7
68 Reviews
Call Service Center (781) 762-5900

68 Reviews of Cadillac of Norwood - Service Center

Sort by
June 12, 2025

No Nono no no no no no no no no no no no not ever no More

by hickeyj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jurasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2025

Paul kept me informed as repair issues were identified with details including options and pricing. Alway a pleasure to deal with. More

by ITZAPARTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for the kind words! We're glad to hear Paul kept you well-informed throughout the repair process and provided clear details and options. It's always a pleasure to assist you, and we truly appreciate your continued trust and loyalty!

June 07, 2025

Paul always provides great service. Paul makes it easier to understand exactly what your options will be. More

by WIGHTMANLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 09, 2025 -

Cadillac of Norwood responded

Thank you so much for sharing your experience! We’re happy to hear that Paul always goes the extra mile to provide great service and help you understand all your options. We truly appreciate your trust in us and look forward to welcoming you back next time.

Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for your feedback! We're proud to have Paul on our team—his dedication to clear communication and top-notch service truly makes a difference. We're glad he helps make the process easier and more transparent for you. We appreciate your continued support!

June 05, 2025

worked with both lindsey and shea to assist in a future purchase service is top notch, that is why I have been going back for the past 11 years More

by MARKALICIA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Iacabbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : paul trestler
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Jun 09, 2025 -

Cadillac of Norwood responded

Thank you so much for sharing your experience! We’re delighted to hear that Lindsey and Shea provided you with the top-notch service you’ve come to expect over the past 11 years. Your continued loyalty means the world to us, and we’re always here to assist with any future purchases or service needs. See you soon!

May 30, 2025

Paul did a great job getting me in quickly and taking care of my issues. More

by JMQ258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service Dept
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Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for the kind words! We're glad Paul was able to get you in quickly and take care of everything efficiently. Providing prompt, reliable service is what we strive for..we appreciate your feedback and look forward to helping you again!

May 28, 2025

We are always very happy with the service at cadillac of Norwood. Paul Tressler is a very good service advisor, and the work that the guys do is very good. More

by MANDMASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for your continued trust and kind words! We’re delighted to hear you’re always happy with the service at Cadillac of Norwood. Paul Treseler and our entire service team take great pride in providing excellent care, and we’ll be sure to share your compliments with them. We look forward to serving you again!

May 27, 2025

I’ve been dealing with Paul Tressler for about 20 years and he’s consistently great at his job. A real pleasure to deal with. More

by DHZARELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Brazil
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Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for your incredible loyalty over the past 20 years! We’re proud to have Paul Treseler on our team, and it’s wonderful to hear he consistently provides great service. It’s truly a pleasure to have you as part of our Cadillac family, and we look forward to continuing to serve you for many more years to come!

May 25, 2025

My entire purchase of my new 2025 Caddy XT5 went very smoothly, no problems. My sales Rep. Frank Melo was great! Omar in the finance office was also very good. My one negative was my trade in offer of $8 More

by ALRICH13
Recommend Dealer
Yes
Employees Worked With
Frank Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for sharing your experience and congratulations on your new 2025 Cadillac XT5! We’re glad to hear that Frank Melo and Omar provided excellent service and made your purchase smooth and enjoyable. We appreciate your honest feedback regarding your trade-in offer. We always strive to offer competitive valuations, and we’ll take your comments into consideration as we continually work to improve. We value your business and hope to assist you again in the future.

May 23, 2025

Getting an appointment was easy. Service Advisor Paul T was awesome. Explained what was found during my oil change and what need replacement. Excellent person to deal with! More

by SteveD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul T - Service Advisor
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Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for the great feedback! We're happy to hear that scheduling your appointment was easy and that Paul T provided clear explanations during your service. We agree- Paul is an excellent person to work with! We appreciate your trust and look forward to serving you again.

May 22, 2025

George took the best care of me! Thanks so much my car is fixed and it was quick. More

by alexandraotway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Jun 16, 2025 -

Cadillac of Norwood responded

Thank you for the great feedback! We’re not surprised to hear George took great care of you and got your car fixed quickly. We appreciate your trust and look forward to helping you again whenever you need us!

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