Linsey was the first person I had contact with; she was
very friendly and professional. Al was our salesperson, had the best experience we had ever had.
very friendly and professional. Al was our salesperson, had the best experience we had ever had.
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by klhealey
Verified Customer
Verified Customer
Apr 27, 2026 -
Cadillac of Norwood responded
Thank you for sharing your experience! We’re so glad Lindsey made a great first impression with her friendly and professional approach, and that Al provided you with the best car-buying experience you’ve ever had. That’s exactly the level of service and experience we want for our customers. We truly appreciate your feedback and hope you enjoy your new vehicle!
Everyone is friendly and helpful.
The dealership is always clean. It’s just a great place to go and buy a car. The owner is very accessible. Mike and Aldo does a great job of steering
The dealership is always clean. It’s just a great place to go and buy a car. The owner is very accessible. Mike and Aldo does a great job of steering you through the process. I would recommend it to anyone and I do.
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by DOUGLASDENT58
Verified Customer
Verified Customer
Apr 17, 2026 -
Cadillac of Norwood responded
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had such a positive experience with us. Creating a clean, welcoming environment and making the car-buying process smooth and enjoyable are top priorities for our team.
We’re especially glad to hear that Mike and Aldo took great care of you. They’ll truly appreciate the shoutout. It also means a lot to know that our accessibility and customer service stood out.
Thank you again for your support and for recommending us. We look forward to helping you again in the future!
Shea is very nice person and good to work with.
Best place to buy a Cadillac!
Best place to buy a Cadillac!
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by mokeefe
Verified Customer
Verified Customer
Apr 14, 2026 -
Cadillac of Norwood responded
Thank you so much for your kind words! We’re so glad to hear you had a great experience working with Shea. He truly goes above and beyond for our customers. Enjoy your Cadillac, and we look forward to seeing you again in the future!
Was a great experience, very low pressure.
Shae was great to work with, he got me exactly what I was looking for, and went above and beyond to get there
Shae was great to work with, he got me exactly what I was looking for, and went above and beyond to get there
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by awcustoms
Verified Customer
Verified Customer
Apr 14, 2026 -
Cadillac of Norwood responded
Thank you for the great review! We’re so glad you had a low-pressure, enjoyable experience. Shae will appreciate feedback because he takes pride in going above and beyond to make sure customers find exactly what they’re looking for. Enjoy your new vehicle, and we hope to see you again down the road!
Cadillac of Norwood was very friendly, fair, and patient
when we were buying our car. They never pressured us into buying and worked hard to get us the car we wanted.
when we were buying our car. They never pressured us into buying and worked hard to get us the car we wanted.
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by vaubrey1
Apr 14, 2026 -
Cadillac of Norwood responded
Thank you for your kind feedback! We’re glad to hear you had a friendly, fair, and patient buying experience with our team. Providing a no-pressure environment and helping you find the right car is always our goal. Enjoy your new vehicle, and we appreciate you choosing Cadillac of Norwood!
First class service!
!!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start.
!!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start.
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by JOEBEV17
Verified Customer
Verified Customer
Apr 14, 2026 -
Cadillac of Norwood responded
Thank you for your amazing loyalty and kind words! We’re honored to be your choice for your 6th vehicle. It means a lot to hear that you trust us to provide fair pricing and a straightforward experience from the start. We truly appreciate your continued support and look forward to helping you with many more cars in the future!
Aldo and Lindsey were wonderful.
The paperwork around the registration and insurance was not smooth. It took multiple days to get insurance docs over and we had to redo registration.
The paperwork around the registration and insurance was not smooth. It took multiple days to get insurance docs over and we had to redo registration. I didn’t want knew plates but something happened and unneeded to come back and get new plates and different registration. Plus I add to keep sending copies via email even though I have in person of Alf registration. It came across as very disorganized.
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by btnutting
Verified Customer
Verified Customer
Apr 06, 2026 -
Cadillac of Norwood responded
Thank you for taking the time to share your experience. We’re very glad to hear that Aldo and Lindsey took great care of you. That truly means a lot to our team.
Situations involving trade registration in a different name, such as a spouse, can sometimes require additional documentation and signatures, as required by the RMV. We’re sorry, however, for the frustration you experienced with the registration and insurance process. It’s clear that the back and forth, delays in receiving insurance documents, and the need to redo paperwork and plates created unnecessary inconvenience.
Thank you again for your patience and for bringing this to our attention. If there’s anything further we can do to assist you, please don’t hesitate to reach out.
From Lindsay communicating immediately back and forth
with great detail to Dorian being extremely professional and insightful this was a top shelf experience. Both of them get 5+ stars as well as the dea
with great detail to Dorian being extremely professional and insightful this was a top shelf experience. Both of them get 5+ stars as well as the dealership in general.
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by chrispeterhancock
Verified Customer
Verified Customer
Other Employees Tagged:
Dorian
Mar 24, 2026 -
Cadillac of Norwood responded
Thank you so much for your kind words! We’re delighted to hear that you had such a top shelf experience with our team. Lindsay and Dorian will be especially happy to know their communication, professionalism, and attention to detail made such a positive impact.
We truly appreciate you taking the time to share your experience and for recognizing both of them with 5+ stars. It means a lot to all of us. We’re grateful for your support and look forward to assisting you again in the future!
I live out of state and found online a preowned vehicle
in their inventory that I liked. Communication was prompt and accurate. I was transferred from the initial contact to a sales manager, then a sales c
in their inventory that I liked. Communication was prompt and accurate. I was transferred from the initial contact to a sales manager, then a sales consultant. We completed a virtual walk around. Weather delayed the process and final transaction. The closing paperwork was docusign and title and transfer paperwork sent by FedEx. I arranged transport and the vehicle arrived as described.
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by kenmarsh0
Verified Customer
Verified Customer
Other Employees Tagged:
Al Piacitelli
, Sean Daggett and Omar Adem
Mar 24, 2026 -
Cadillac of Norwood responded
Thank you for sharing your experience! We’re so glad to hear that everything went smoothly, even with the challenges of coordinating an out-of-state purchase and weather delays. It’s great that our team provided prompt, accurate communication and made the process seamless..from the initial contact to the virtual walkaround and final paperwork.
We’re also happy to know the vehicle arrived just as described and that the remote buying process worked well for you. We truly appreciate your trust in us and hope you’re enjoying your new vehicle. Please don’t hesitate to reach out if we can assist you in the future!
Attractive, clean, roomy, comfortable.
Enjoyed working with Al Piacitelli. Other staff also pleasant and courteous. Thanks also to Lindsey.
Enjoyed working with Al Piacitelli. Other staff also pleasant and courteous. Thanks also to Lindsey.
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by pjmayo1941
Verified Customer
Verified Customer
Mar 24, 2026 -
Cadillac of Norwood responded
Thank you for your kind feedback! We’re glad you enjoyed the clean, comfortable space and had a positive experience with our team. It’s great to hear that working with Al Piacitelli and Lindsey, along with the rest of our staff, made your visit a pleasant one.
We truly appreciate your support and look forward to seeing you again in the future!