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Camelback Subaru
Phoenix, AZ
855 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 855 reviews
October 29, 2020
Kaden was the real MVP. Very patient and understanding and answered all our questions. We came in to see a used car and left with a better one for a great deal. Tully was also very helpful and helped us t and answered all our questions. We came in to see a used car and left with a better one for a great deal. Tully was also very helpful and helped us though the financial process and paperwork. More
by Julian Silva
October 27, 2020
Zaktek paint and interior warranty was slipped into our financing (for our 10 year old used car) without telling us it was optional. The paperwork has a section (below the area we were instructed to sign) financing (for our 10 year old used car) without telling us it was optional. The paperwork has a section (below the area we were instructed to sign) that says "Zaktek is NOT a requirement for the purchase of this vehicle." This was not communicated or shown to us. When we spoke to the finance manager about it the following business day, he said that all of their cars had this warranty and it was not optional and we would have to pay for it regardless. Then why does the form say it's optional? We would have refused this option and renegotiated the purchase price. To make matters worse, we had our 3 month old with us and they gave us a time frame to come in, we arrive on time, they made us wait 45 minutes and then were trying to rush us through the paperwork because we had a baby. I felt like we were totally taken advantage of given the circumstances. We NEVER would have signed up to pay $1124 for a paint warranty on an older used car. They were not transparent and are only looking to make money. We're now paying interest on a paint warranty we do not want and were mislead to sign up for. Avoid this business or go and expect the stereotypical car sale trickery and deceitful strategies. More
by jktmphx
Employees Worked With
Ali Mohkami, Lauren Wilder
October 23, 2020
everything was easy. they said x dollars I said y they said ok. we said we weren't interested in the extended warranty they said ok. no scare tactics. no pressure. as easy of a process as was possible said ok. we said we weren't interested in the extended warranty they said ok. no scare tactics. no pressure. as easy of a process as was possible More
by lmillikenphx
October 23, 2020
Extraordinary service and the deal presented to me was unmatched... I would recommend this dealership to anyone who wants a first-rate customer experience. Thank you! unmatched... I would recommend this dealership to anyone who wants a first-rate customer experience. Thank you! More
by AT
October 21, 2020
Had an awesome experience here at Camelback Subaru! Kaden and Samuel are great to work with, very helpful and informative! I will come back again! and Samuel are great to work with, very helpful and informative! I will come back again! More
by Anthonyquezada4511
October 17, 2020
I enjoyed going to camelback Volkswagen to get my new 2020 GTI. Great work from the team and awesome help. Now I’m driving a fun car thanks to them. 2020 GTI. Great work from the team and awesome help. Now I’m driving a fun car thanks to them. More
by Luigi
Employees Worked With
October 17, 2020
The salesman Chris was knowledgeable, helpful, efficient and friendly resulting in an excellent experience in purchasing our new 2020 Outback. The entire team was a credit to the profession. and friendly resulting in an excellent experience in purchasing our new 2020 Outback. The entire team was a credit to the profession. More
by tenney
October 16, 2020
I have now purchased three vehicles and traded in two at Camelback VW Subaru and every experience has been different. The most recent (10/15/20) was fantastic and exactly what I needed. Competent and profes Camelback VW Subaru and every experience has been different. The most recent (10/15/20) was fantastic and exactly what I needed. Competent and professional every step of the way. More
by SJ
October 16, 2020
I called a couple places & this was by far the nicest, professional & efficient place. Went in to see Peter Truong & he was so transparent and helpful! I felt very comfortable in my decision with no exces professional & efficient place. Went in to see Peter Truong & he was so transparent and helpful! I felt very comfortable in my decision with no excessive pressure. Contract was reviewed in detail with great clarification I will definitely continue my business and future purchases with them . More
by Cmlovatos
October 13, 2020
This was our second purchase from this dealership in the past year as we prepare for our baby to arrive in December and both times it was a wonderful experience! We just love it here and feel like our busin past year as we prepare for our baby to arrive in December and both times it was a wonderful experience! We just love it here and feel like our business really matters to them. Peter and Tu really worked with us for a fair trade in for a used Outback, and I'm in love with the car. Thank you guys so much, we truly appreciate you!! I know Peter is new too and is a great addition to the team, should we come back I would have to request him! Thanks again! More
by briannamgarcia
