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Camelback Subaru

Phoenix, AZ

4.4
855 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 855 reviews

June 13, 2019

Gawd Awful Experience with ZERO Communication Too bad negative stars aren't an option with crap of a dealership. So my son goes in to buy a car, needs a co-signer and they ask if I would be able t More

by miquel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel McCoy, Donovan Grunthaner
Jun 15, 2019 -

Camelback Subaru responded

Thank you for the candid feedback on your experience with my staff at Camelback. It is unfortunate that you feel your visits to our dealership were unpleasant and negligent. Throughout each visit we stated that we were at the mercy of the banks, and did not have clear answers to give you. We would have been happy to sell you and your son a vehicle, unfortunately, it was not possible. We are happy to hear you found a vehicle that worked for him.

June 11, 2019

Best dealership experience ever Everything was very relaxed from the start. I knew the car I wanted, and they worked with me on a deal without any of the shady tactics I’ve experienc More

by Chasevbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Groters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tully Keane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Kory, Van, Tu, and Tully. We are pleased that you felt at ease, and experienced such great service from Kory, and the team. Your experience, is exactly what we strive for every day, and with every customer. Thanks again, and we Welcome you to the Camelback family!

June 08, 2019

Great Experience Van made our purchasing experience super simple and helped answer any questions we had along the way. He helped us find the right car that met our nee More

by Estoll0514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Galtieri
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Van, and the team. Our goal, is to take the time to find out exactly what you are looking for, and make the process enjoyable along the way. We are pleased that you had such a great experience purchasing a vehicle from us, and were taken such great care of. Thanks again, and we Welcome you to the Camelback family!

May 26, 2019

Lacks all integrity!!! After several visits and emails exchanged a price was agreed upon in writing for a new Subaru. We filled out all paperwork online, made appt. to come More

by Roberta19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kory Groters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrek Kroll, David Cerna
Jun 15, 2019 -

Camelback Subaru responded

On behalf of the team here at Camelback Subaru, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the switching of vehicles (as the original vehicle had sold) is understandable. I appreciate the time you took to provide more insight into what happened, so that we can do our best to prevent it from happening again.

May 25, 2019

Amazingly easy! Dennis and tu were extremely helpful and answered every question i had about my car. Dennis showed me all the features my car had and even helped me s More

by Subi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Camelback Subaru responded

Hi, there! Thank you so much for taking the time to provide such wonderful feedback about Dennis and Tu. Our goal, is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. We are pleased that your experience was amazing, and that you were taken such great care of by the team. Thanks again, and we Welcome you to the Camelback family!

May 24, 2019

Excellent Work Environment The service department has been nothing but courteous and excellent to me since I began using them six years ago. The mechanics and front office staf More

by atheosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Draper
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about our Service Department. We strive every day, and with every customer, to make the experience just like you described. We value you as a customer, and pleased that you were taken such great care of. We look forward to your next visit! Thanks again!

May 21, 2019

Bought a VW Atlas Great buy and they had lots of patience dealing with my wife all all great customer service and no rushing into deals nice and clean when it comes to More

by Zaraivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Herrera
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Dennis and the team. Here at Camelback Volkswagen, our goal is to take the time to find out exactly what you are looking for, and make the process enjoyable. We are pleased that you were taken such great care of! Happy driving in your Volkswagen Atlas. Thanks again, and we Welcome you to the Camelback family!

May 18, 2019

2019 Tiguan Van and Kory were very knowledgeable and helpful with my search and purchase. They took the time to find what I was looking for and explain all the f More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Groters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Galtieri
Jul 09, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Van, Kory and the team. Here at Camelback VW/Subaru, our goal is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. We are pleased to hear that Kory and Van took such great care of you, and were able to find the vehicle that you were looking for. We value and appreciate you! Thank you for referring us to anyone you know, that may be in the market for a vehicle. Thanks again, and we Welcome you to the Camelback family!

Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Van, Kory and the team. Here at Camelback Volkswagen/Subaru, our goal is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. It's so great to hear that you had a great experience with us and will recommend us to anyone you know, looking for a vehicle. Thanks again, and welcome to the Camelback Family!

May 17, 2019

Great dealer to deal with Easiest car deal I've ever done and salesman Todd Mitteness made this deal happen to my likeness. Great Dealership!!!! I would buy from Todd again. More

by J.E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mitteness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Todd and the team. We strive every day, and with every customer to make the experience just like you described. We are pleased to hear that you were taken such great care of. Thanks again, and we Welcome you to the Camelback family!

May 08, 2019

Very smooth and informative This was a great experience and I'd recommend anyone to work with Kris at Camelback Subaru! We are extremely happy with our lease and are beyond happy More

by pgeiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Galtieri
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