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Camelback Subaru

Phoenix, AZ

4.4
855 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 855 reviews

December 10, 2018

Did everything they could to give me a good deal Not pushy at all and they do everything they can to give you the best deal. Kory made the experience easy and Scott made the final stages of the deal More

by Robben27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Groters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rowell
Dec 13, 2018 -

Camelback Subaru responded

We would like to thank you for your recommendations and for this great review. Our team is dedicated to providing you and everyone else who visits Camelback Subaru with only the best there is to offer. It’s great to hear that Kory and Scott helped to make your experience such a positive one. Enjoy your new Subaru!

December 03, 2018

Thank you! Max was very pleasant and knowledgeable! Steven Poster was very helpful and pleasant! I appreciated Mr. Cope contacting me immediately after I complet More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Achterkirch
Dec 03, 2018 -

Camelback Subaru responded

On behalf us all of us at Camelback Subaru Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Max, Steven, and Dylan. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon! Welcome to the Camelback Family! Sincerely, The Camelback Family

November 30, 2018

Poor service post negotiation like APR rate Pricing was competitive but their interest rate(APR) for the excellent credit score is worst in Phoenix and won’t honor competitors rate as per their More

by Satbell81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Esposito, Elijah Hassan
Dec 06, 2018 -

Camelback Subaru responded

We apologize for your negative experience. At Camelback Volkswagen we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Stephanie Jacobs Reputation Manager Camelback Volkswagen camelbackvsm2018@gmail.com

November 21, 2018

New VW Atlas Got into a new VW Atlas last night, second VW from this store, and same great experience. Michael Cray was great to work with. Dan McCoy made the deal More

by Reiter_Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Porter Finance, Daniel McCoy, Michael Cray
Nov 23, 2018 -

Camelback Subaru responded

Thank you so much for your raving review! It is wonderful to hear Michael, Dan, and Steven were able to give you the customer experience you deserve. We appreciate your time and your business, and look forward to seeing you and your family again soon!

November 15, 2018

Excellent Service, Straightforward Sales Team Michael Reiter provided straightforward, honest sales help in showing me Subaru vehicles (I wound up buying a new 2018 Forester). He fairly represent More

by Paul R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Draper, Service Advisor, Michael Reiter
Nov 16, 2018 -

Camelback Subaru responded

We couldn’t be happier to hear that Michael provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Camelback Subaru team. We hope you are enjoying your new Subaru Forester, please come back to visit anytime!

October 29, 2018

Very understanding and no pressure. The staff will work with you to come to an agreed price that you're comfortable with. No pressure at all, even on my first visit. Knowledgeable staff More

by crystal.nastacio@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oille. , Donovan Grunthaner
Oct 29, 2018 -

Camelback Subaru responded

Thank you so much for taking the time to share your experience! We are happy to hear Donovan and Ollie took care of you while you were here! I know you will enjoy your new car. Please let us know if you need anything in the future. Welcome to the Camelback Family!

October 21, 2018

Wonderful!! I felt no pressure. Everyone there was so nice and beyond helpful. This was my first time buying a car from a dealer and Matt and Dennis made sure I u More

by Lynnissa Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Fergelec
Oct 25, 2018 -

Camelback Subaru responded

Thank you so much Lynnissa! We love hearing great feedback like this. We appreciate your time and your business, and hope to see you again for all of your future automotive needs. Welcome to the Camelback Family!

October 19, 2018

Satisfactory Deal Overall, I believe I got a fairly good deal on the purchase of a 2018 Passat R-line; it just took awhile. I was at dealership for almost 4 and half ho More

by newpassatowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dennis, Rodrigo Pereyra
Oct 19, 2018 -

Camelback Subaru responded

Dear newpassatowner, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We appreciate your business, and thank you again for your feedback. Enjoy your new Passat! Sincerely, Stephanie Jacobs Internet Director

October 18, 2018

My First VW I bought a 2019 Jetta S. I called Daniel McCoy from the dealership parking and he promptly got me with Elijah to start the transaction. Elijah was hon More

by jakd05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Romney, Daniel McCoy, Elisha Trujillo, Elijah Hassan
Oct 19, 2018 -

Camelback Subaru responded

Congratulations on your new 2019 Volkswagen Jetta! Thank you for taking the time to write about your experience. It is wonderful to hear Dan, Elijah, and Levi were able to provide you with the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future. Welcome to the Camelback Family! Sincerely, The Camelback VW Team

October 16, 2018

Subaru Impreza 2019 We bought Subaru Impreza 2019. Our transaction went really smooth, professional, kind and very helpful. We appreciate the staff and especially Kris an More

by Sai1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Trujillo
Oct 17, 2018 -

Camelback Subaru responded

Thank you for your great review! We know you will love your 2019 Subaru Impreza. Welcome to the Camelback Family!

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