Camelback Toyota

We have purchased 3 cars from Camelback and have always loved their professionalism and friendliness. We had a great car buying experience recently with Melanie Kranz and highly recommend her. She was extr loved their professionalism and friendliness. We had a great car buying experience recently with Melanie Kranz and highly recommend her. She was extremely patient with us as she helped us find the right car. Highly recommend Camelback Toyota and Melanie! More

Would not recommend. I purchased a used vehicle knowing the side mirror had to be replaced. It took nearly 3 months to get the replacement done. I had to consistently cal I purchased a used vehicle knowing the side mirror had to be replaced. It took nearly 3 months to get the replacement done. I had to consistently call Andre in the service department to follow up. He was not proactive and indifferent. At one point he asked me to send him a photo of the piece that needed to be replaced. I did (even though the dealership should have had that on record since they sold the car..). He had me bring the car in the get the part replaced but upon arriving, said he actually didn’t have the right part. It created an extra trip and was a waste of time. I will not use camelback Toyota for service in the future More

Been a loyal Toyota owner since 2006 (still own the 2006 Tacoma) (this is our fourth one / third hybrid) Toyota truly stands behind their cars that’s why we’ve been with this so long.. This current purcha Tacoma) (this is our fourth one / third hybrid) Toyota truly stands behind their cars that’s why we’ve been with this so long.. This current purchase Camelback Toyota truly went above and beyond to earn our business purchasing of a fully loaded 2025 Rav4... Selection s amazing and make the buying experience very simple.. No wonder they sell 1,000 a month.. Even when new day check-in’s to see how we’re doing.. Amazing... Great job Camelback..! More

Melanie es una excelente vendedora es muy paciente es el segundo carro que compró y siempre regresaré con ella. segundo carro que compró y siempre regresaré con ella. More

I recently purchased a vehicle from Camelback Toyota and paid in full. Unfortunately, my experience after the sale has been extremely disappointing. First, they refused to give me a copy of my contract at t paid in full. Unfortunately, my experience after the sale has been extremely disappointing. First, they refused to give me a copy of my contract at the time of purchase and promised to email it. Despite multiple calls and texts over several weeks, I never received it, and still waiting. Later, they offered a "free detail" and scheduled me for an appointment. When I arrived on time, I was surprised to learn that they planned to keep my car all day and then ended up keeping it overnight without informing me ahead of time. This caused serious disruption to my personal and work responsibilities. Even worse, when I got the car back, the detailing was poorly done—and when I asked about it, the service agent actually said, "We don't have to clean everything." Most concerning of all: I found a scratch and small dent on the car that were not there before. When I raised the issue, the managers insisted it was pre-existing—even though their team said they took pictures at drop-off. I have formally requested those photos and am still waiting for them. I feel completely dismissed and disrespected as a customer. This is not the kind of service or professionalism anyone should expect when buying a car—especially not from a Toyota dealership. I hope Camelback Toyota takes responsibility and corrects this. More

Thank you so much JJ for assisting with finding my new car and Denita for being the best finance manager with all the fun treats. 💕 car and Denita for being the best finance manager with all the fun treats. 💕 More