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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,399 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,399 reviews

March 02, 2025

Camelback Toyota is always consistent and a great experience! It’s always a pleasure working with Michelle More

by nstickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
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Mar 03, 2025 -

Camelback Toyota responded

Thanks for your wonderful review! We're thrilled to hear about your positive experiences at Camelback Toyota and with Michelle. Our team strives for consistency and excellence, and your feedback truly motivates us to keep it up! Looking forward to seeing you again soon.

March 02, 2025

Good welcoming fast services. Service done very welll and fast wi bring my cat bask for further service More

by tachie10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Mar 03, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you and your cat had a great experience. Our team is always here to provide fast and welcoming service. We look forward to seeing you both again soon!

March 02, 2025

Was helpful. Easy to schedule appointment took care of the problem will come back next time More

by VIC12
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Recommend Dealer
Yes
Employees Worked With
dont remember
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Mar 03, 2025 -

Camelback Toyota responded

Thanks, Vic! We’re thrilled to hear you found the scheduling easy and that we could help resolve your issue. We look forward to seeing you again next time!

March 02, 2025

Friendly competent service at this dealership Ride back to my house was very much appreciated More

by marianne.mulligan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 03, 2025 -

Camelback Toyota responded

Thank you, Marianne! We're thrilled to hear you had a great experience with our team and enjoyed the ride home. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to assisting you again in the future.

March 02, 2025

Robert Gonzales is the best service advisor ever. He always goes the extra length to help and is super honest !! More

by mkimballabbott
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Robert. His dedication to providing exceptional service truly makes a difference. We appreciate your feedback and look forward to continuing to serve you!

March 02, 2025

Cam was great, he’s was very communicative and on top of answering the questions.I am not sure if they were techs or not but quite a few of the employees looked very unprofessional and were missing teeth. O More

by jonathan.rich208
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Recommend Dealer
No
Employees Worked With
Jazmin Lopez was phenomenal. 10/10 I would recommend her to anyone. i forgot my sales guys name but he was great too!
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Mar 04, 2025 -

Camelback Toyota responded

We strive to provide a high-quality experience and will address your concerns seriously. To learn more about the situation, please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

March 02, 2025

I felt the diagnostics were confusing. I came in for an oil change and because I was getting error messages on my camera. The recommended total work was over $1200. Are you serious? One of More

by Andy.Rich
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
lane
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Mar 04, 2025 -

Camelback Toyota responded

We appreciate your feedback regarding your recent visit. We understand that the diagnostics may have been confusing and that the recommended services seemed excessive for your vehicle's age. Please know that our technicians are trained to prioritize your safety and only recommend necessary services. If you have further concerns or would like to discuss this matter, please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

March 02, 2025

Difficult recall to resolve done quickly and efficiently. Great service advisor. Comfortable lounge area. Small food service area handy but needs a better selection (more health concious) of food. More

by Gary
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Mar 05, 2025 -

Camelback Toyota responded

Thank you for your positive feedback regarding the recall resolution, our service advisor, and the comfort of our lounge area. We are pleased you were satisfied with your overall experience.

March 02, 2025

Very satisfied with the service. The turn around time to return my vehicle back same day was perfect. More

by michaellacey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cesar
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Mar 05, 2025 -

Camelback Toyota responded

Thank you for your very positive review. We are delighted to know that you were pleased with the service and that the same-day turnaround was perfect for you.

February 28, 2025

Amazing people Leroy and Marion went above and beyond to help with the right deal and the leasing staff Miguel was amazing. Very knowledgeable and caring people. More

by abosuyonov00
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Leroy Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marion from sales was amazing and Miguel from finance felt like he was your brother. Caring and compassionate , very knowledgeable , and efficient
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Mar 03, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Leroy, Marion, and Miguel. Our team strives to provide exceptional service, and it's great to know they made an impact. We appreciate your feedback and look forward to serving you again!

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