Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,506 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
Contact Dealership

1550 East Camelback Road

Phoenix, AZ

85014

Directions

By Type

Showing 5,506 reviews

October 07, 2024

I just wish washing the cars after service was still a standard procedure. Thank you. More

by HBATES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino (service department)
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

We appreciate your feedback and understand your desire for post-service car washes. We'll definitely take your suggestion into consideration as we strive to enhance our customer experience. Your support means a lot to us!

October 07, 2024

The guy helping me was awesome! But I waited 4 hours just to see what was wrong with my car. Then presented with a $2000 + estimate and my car is running great. I am not impressed! More

by laurawaters99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 11, 2024 -

Camelback Toyota responded

We understand your frustration with the extended wait time and the estimate you received. Your time is valuable, and we want to ensure you have a positive experience. To discuss this further and address your concerns, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

October 06, 2024

Easy to work with, very responsive to our needs, and overall the team was very knowledgeable. More

by ALANWALSTAD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Tommasino
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

Thanks, Alan! We're thrilled to hear you had a great experience with our team. Your feedback motivates us to keep delivering top-notch service. Looking forward to working with you again!

October 06, 2024

The customer service was great, the service was done professionally and every problem were resolved More

by tabassumfatima676
Recommend Dealer
Yes
Employees Worked With
Nimo
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a positive experience with our customer service and that we could resolve your issues professionally. Your satisfaction means a lot to us!

October 05, 2024

Service was excellent. Brandon did a great job taking care of everything I needed done. More

by Andrewjerry10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whtiaker
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback, Andrew! We're thrilled to hear you had a great experience and that Brandon took such good care of you. We appreciate your support and look forward to serving you again!

October 05, 2024

Nemo was excellent. He took the time to explain what was needed to ensure my 4Runner was running the best it possibly could. More

by clayharris8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott “Nemo” Barnett
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Clay! We're thrilled to hear that Nemo provided such great service and guidance for your 4Runner. We always strive to help our customers get the best performance out of their vehicles. Looking forward to seeing you again!

October 05, 2024

I only take my car to Camelback Toyota, always have. I only make my appointments with Q cause he’s the best More

by LAUREN.NICOLEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

Thanks for the awesome review, Lauren! We’re thrilled to hear you consistently choose Camelback Toyota and appreciate Q’s exceptional service. Your loyalty means the world to us!

October 05, 2024

Melanie did a fabulous job. She was thorough and always friendly. I highly recommend anyone that's looking for a car to reach out to her! More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Dan! We're thrilled to hear Melanie provided you with such great service. Your recommendation means a lot to us, and we’re here to help whenever you need assistance with your car search!

October 05, 2024

Always friendly and easy to set appointment. Q is fantastic! Most of the time they get the service done pretty quick. More

by HUDSON213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

Thanks, Hudson! We're thrilled to hear you had a great experience with Q and found our appointment process easy. We strive to provide efficient and friendly service, so your feedback means a lot to us! Looking forward to seeing you again soon!

October 05, 2024

So I’ve been a loyal customer since 2008 when I bought my scion TC. And then I came back in 2018. I bought my preowned TD sport Tacoma. How about 10% back once in a while for long-term customers. I don’t tak More

by London
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase Jim
Report | Print
Oct 08, 2024 -

Camelback Toyota responded

Thank you, London, for being such a loyal customer! We truly appreciate your support over the years. Your feedback on rewards for long-term customers is valuable, and we'll definitely take it into consideration. Enjoy your vehicles, and we hope to keep serving you for many more years!

1
...
117
118
119
...
551