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Camelback Toyota
Phoenix, AZ
5,394 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,394 reviews
Verified Customer
August 07, 2024
Camelback Toyota provides excellent service & has a very nice waiting area. They explained service & wait time and called to get approval for additional service when they found a nail in my tire. nice waiting area. They explained service & wait time and called to get approval for additional service when they found a nail in my tire. More
by hnorth1
Employees Worked With
Scott Barnett
August 07, 2024
Car broke down three weeks after purchasing ($27k miles, 4 years old), which is crazy! Thought it may be the battery. Called servicing to set appt as I bought a warranty. Was told to have my daughter bring 4 years old), which is crazy! Thought it may be the battery. Called servicing to set appt as I bought a warranty. Was told to have my daughter bring it by 6pm. She showed up at 4:45pm. Was told it was too late now, she’d have to leave it, or bring it back tomorrow at 1pm. I specifically confirmed before she showed up that they could still take her, look at it that day. She’s a single parent. Had to find someone to pick up the baby, etc., and Uber back home. Ridiculous. More
by TBA333
Employees Worked With
Not sure of the employees name as I had to deal with a few, most never called back. Not happy with any of their services and would not recommend.
August 07, 2024
Service at this dealer was excellent in every aspect, beginning to end. My service advisor was Jim Chase. He looked up all my past service elsewhere, explained what was found by their technicians and w beginning to end. My service advisor was Jim Chase. He looked up all my past service elsewhere, explained what was found by their technicians and what was urgent or could wait. Chase anticipated I would need a car and made arrangements ahead of time. The experience was excellent and I will return for further service needs in the future. Would recommend Camelback Toyota and Jim Chase to anyone who needs Toyota services. More
by CCONRADT
Employees Worked With
Jim Chase - 5 star +
August 07, 2024
Roomy and comfy waiting area and clean restroom, even a small-kids play area. Some unpleasant customer audio...Need a policy posted that all phone\device audio must use ear phones\buds, seems like common small-kids play area. Some unpleasant customer audio...Need a policy posted that all phone\device audio must use ear phones\buds, seems like common sense... Service was great thanks to Michael French, I declined some services due to cost (fixed income). Complementary coffee from machine, a pleasant surprise. Cafe seemed to have a wide selection of food. Hybrid owners beware, qualified tech required which might add substantial wait time until tech available and completes full inspection along qit repairs... More
by rjsbauer
Employees Worked With
Service dept, 5stars for Michael French.
August 07, 2024
Michael and the service team are awesome! Was able to drop my car off early, got all my service needs fulfilled, and was still able to get my car back in just a few hours! I love Camelback To Was able to drop my car off early, got all my service needs fulfilled, and was still able to get my car back in just a few hours! I love Camelback Toyota! More
by danielccarmichael
Employees Worked With
Michael French
