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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

February 19, 2025

Samuel was very kind and helpful. Mh oil change was quick even without an appointment! More

by Lauren Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel,Ramirez
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Feb 20, 2025 -

Camelback Toyota responded

Thanks, Lauren! We're thrilled to hear about your positive experience with Samuel. Our team strives to provide quick and friendly service, and it's great to know we hit the mark during your oil change. We look forward to seeing you again soon!

February 18, 2025

Titus was very professional and had a great attitude towards helping me get in for service. More

by Agustin Dominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus
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February 18, 2025

Michael French is efficient and pleasant. He helped arrange Lyft and called immediately when vehicle was repaired. More

by LP285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Feb 19, 2025 -

Camelback Toyota responded

Thank you for your feedback! We're happy to hear that Michael provided efficient and pleasant service. Making the process smooth and keeping you updated is what we strive for. We appreciate your business and look forward to serving you again!

February 18, 2025

Very helpful, professional and on time with the repair! Mike Romero is always very responsive and helpful. More

by YLSHERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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Feb 19, 2025 -

Camelback Toyota responded

We’re thrilled to hear about your positive experience! Mike takes great pride in his work, and it’s wonderful to know his professionalism and responsiveness made a difference. Thank you for sharing your feedback!

February 18, 2025

Great communication! Fast replies! A team that cared about me, as a person, not just a car buyer More

by SANDYDEDE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick helped us sign paperwork Very seamless process Ryan Finkel who connected us to everyone!! Amazing guy!
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Feb 19, 2025 -

Camelback Toyota responded

Thanks, Sandy! We’re thrilled to hear you had such a positive experience. Our team always strives to make personal connections with our customers. Your feedback means a lot to us!

February 18, 2025

I was promised a $500 gift card when I purchased car and never received anything after that. Very unsatisfied with this dealer. More

by CRISTIANHERNANDEZ04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Tommasino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Camelback Toyota responded

We understand your frustration and would like to resolve this matter for you. Please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com, and she will be happy to assist you further.

February 17, 2025

Worst experience ever had buying a new car never got a test drive kept at dealership over 4 hours did not get car till next day late not the time I had told them I would be home not shown how to operate a More

by DOMINICK.PIAZZA
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Camelback Toyota responded

Our goal is to make every interaction seamless and enjoyable, and it’s clear we missed the mark this time. This is definitely not the experience we aim to offer. Please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

February 17, 2025

Been coming here for my routine maintenance services and I really don’t mind waiting in the quiet waiting area upstairs. Everyone here is so nice and helpful. More

by ROLANDACURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemo
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Feb 18, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you enjoy our quiet waiting area and appreciate our team's hospitality. Your routine maintenance is important to us, and we're glad you feel comfortable while you wait. Looking forward to seeing you again soon!

February 17, 2025

Great experience! Went in for an oil change. Jaden was very helpful and kept me updated. More

by ELIZABETHRONSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Jacinto
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Feb 18, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Elizabeth! We're thrilled to hear that Jaden provided you with such great service during your oil change. Keeping our customers informed is a top priority, and we appreciate your feedback. Looking forward to seeing you again soon!

February 17, 2025

La atención es excelente muy lindas personas, ellos tienen los carros que se acomodan a tus necesidades More

by Smontiel1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ever Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and found the perfect car for your needs. We appreciate your support and look forward to serving you again!

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