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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

February 14, 2025

This dealership is first class all the way. When I drove up I was welcomed right away. Jose my service attendant I’ve known for almost 13 years and he always takes good care of me. He kept me u More

by Alvin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
I worked with the service department
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Feb 17, 2025 -

Camelback Toyota responded

Alvin, thank you for the fantastic review! We're thrilled to hear about your positive experience and the exceptional service from Jose. We appreciate your loyalty and look forward to continuing to provide you with first-class care in the future!

February 14, 2025

Chase Jim was wonderful. I got him on the phone to set up an appointment and knew he listened. He made my appointment so easy. First time I walk out of Camelback Toyota witho More

by Nancy Lux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Feb 17, 2025 -

Camelback Toyota responded

Nancy, we're thrilled to hear about your positive experience with Chase and Lesli! We strive to create an inclusive environment where everyone feels heard. Your feedback is invaluable, and we look forward to welcoming you back when you're ready for that new Prius! Thank you for sharing!

February 14, 2025

Peter was great. Provided excellent service and was very knowledgeable. Would recommend his service to anyone. More

by Julianesparza209825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Service Department
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Peter made a positive impact with his service and expertise. Your recommendation means a lot to us!

February 14, 2025

Great service, Titus help me a lot , I will refer Camrlback Toyota to my family and freinds More

by JDOLE542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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Feb 17, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your great experience with Titus. Your referrals mean the world to us, and we look forward to welcoming your family and friends to Camelback Toyota!

February 14, 2025

Communication was excellent throughout the day. Work was done timely. No hard sell to perform work not authorized. More

by Amday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you appreciated our communication and timely service. Your satisfaction is our priority, and we’re glad you felt no pressure during the process. Looking forward to serving you again!

February 14, 2025

Robert did a great job keeping me informed and up to date. My car is running great More

by TRACY.RICK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the awesome feedback, Tracy! We're thrilled to hear that Robert kept you informed and that your car is running smoothly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 14, 2025

Robert was very friendly and all work was completed in a quick and timely manner. More

by cburtonbassgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, Robert
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Feb 17, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Robert made such a positive impression and that everything was completed efficiently. Your satisfaction is our priority, and we appreciate your feedback!

February 14, 2025

Quick and efficient A little less upselling would be appreciated. Just some explanation as to why the recommended services indicated were necessary on my low mileage car. More

by dalelaura40
Recommend Dealer
Yes
Employees Worked With
Mauro
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear you found our service quick and efficient. We appreciate your input on upselling and will ensure our team provides clear explanations for all recommendations in the future. Your satisfaction is important to us!

February 14, 2025

Titus is always so attentive and helpful. I am very annoyed by the service charge for using a credit card! I won’t be having any major service done at Toyota because of this absurd policy! More

by BIRLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Feb 17, 2025 -

Camelback Toyota responded

We appreciate your feedback and are glad to hear about your positive experience with Titus. We understand your concerns regarding the service charge and will share your thoughts with the team. Your input is valuable as we strive to improve our services. Thank you for sharing!

February 13, 2025

I came to check is i can fix my wheels and I got such a great service right away by Jaden! Jaden helped me and made me feel comfortable. My car was fixed and I was very happy with services. Great job Ja More

by mariaboss71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for your fantastic review, Maria! We're thrilled to hear about your positive experience with Jaden. Providing excellent service and ensuring our customers feel comfortable is our top priority. We appreciate your support and look forward to helping you again in the future!

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