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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,547 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,547 reviews

June 12, 2026

They worked hard for the car I needed and listened to what that was not trying to get me into something else More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Martinez
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Jun 15, 2026 -

Camelback Toyota responded

We are glad to hear that your experience was exactly what it should be — centered around your needs and what worked best for you. It means a great deal to know that our team took the time to truly listen and focus on finding the right fit rather than simply pushing a sale. Thank you, Greg, for sharing your experience with Camelback Toyota. We hope to have the opportunity to assist you again in the future!

June 11, 2026

I recently purchased a new 2026 Toyota 4Runner from Camelback Toyota and had an excellent experience from start to finish. My salesperson, Stephan, was outstanding. He worked hard to help me get the More

by KD256
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Johannes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Camelback Toyota responded

We are overjoyed to hear about your outstanding experience with your new 2026 Toyota 4Runner purchase! It's wonderful to know that Stephan provided you with such exceptional service, keeping you informed throughout the entire process and working diligently to help you get exactly the vehicle you wanted. His responsiveness and professionalism clearly made a significant difference in your experience.

June 10, 2026

Been going to this dealership for many years. Last couple visits have been poor. On my last visit, I waited around 15 minutes before my advisor came to meet me even though it didn’t look busy. I More

by Paul Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erwin Arteaga
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Camelback Toyota responded

We are disappointed to hear about your recent experience and the concerns shared regarding service recommendations and wait times during your visit. We strive to provide timely service, accurate vehicle assessments, and transparent recommendations based on each vehicle’s condition. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Jimmy, our Service Manager, at cbtservice@vtaig.com.

June 10, 2026

The Camelback Service always provides excellent customer service along with thorough inspections making me aware of any issues that unexpectedly arise. Lane C., my Service Advisor is the best!!!! More

by SCRIBENAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane C.
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Jun 11, 2026 -

Camelback Toyota responded

We deeply cherish your wonderful feedback about our service team. It's truly heartwarming to hear that you consistently receive excellent customer service and thorough inspections that keep you informed about your vehicle's condition. Your trust in our commitment to transparency and quality care means everything to us.

June 09, 2026

We had an excellent salesperson in Melanie Kranz! Extremely professional and easy to work with. More

by JSPUDWILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denita Lon Kaiser - Exceptional!
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Jun 10, 2026 -

Camelback Toyota responded

We are absolutely thrilled to hear about your excellent experience with our team! It's wonderful to know that you found your salesperson to be extremely professional and easy to work with throughout your visit. At Camelback Toyota, we take great pride in providing exceptional service to every customer, and feedback like yours confirms that we're meeting that goal. Thank you for taking the time to share your positive experience with us - it truly means the world to our team.

June 07, 2026

Chase was awesome. Great service. I was in and out of there quickly with checking car top to bottom 👏 👍😎 More

by Patti Bischoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Jun 09, 2026 -

Camelback Toyota responded

We are overjoyed to hear about your excellent experience with us! It's wonderful to know that Chase provided you with awesome service and that our thorough inspection process met your expectations while keeping your visit efficient. Thank you for taking the time to share your positive feedback. We're thrilled that you had such a smooth experience at Camelback Toyota, and we truly appreciate your recognition of our team's dedication to quality service and attention to detail.

June 07, 2026

Made my appointment, received confirmation email. Went in at 10:00am. Got the inspection report within 10 minutes with options to fix. Put into the office and it was fixed all within 45 minutes. Fant More

by griffin.merkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jun 09, 2026 -

Camelback Toyota responded

We are overjoyed to hear about your excellent experience at Camelback Toyota! Your feedback about our efficient service process - from the quick inspection report to the timely completion of your repairs - truly means a lot to our team. It's wonderful to know that we were able to exceed your expectations with our streamlined approach and fast turnaround time. We strive to make every visit as convenient and efficient as possible, and your positive experience reflects our commitment to providing outstanding service to every customer who walks through our doors.

June 05, 2026

The literal best experience I have ever had I will be coming back for sure! David so nice high energy and was able to get subtle best deal they had to offer. I will tell anyone who is looking to buy a ca More

by Joshruiz0924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Camelback Toyota responded

We are overjoyed to hear about your exceptional experience at Camelback Toyota! It's wonderful to know that David provided you with outstanding service, high energy, and helped secure the best deal possible for you. Your enthusiasm and satisfaction truly make our day. Thank you for recommending David and our dealership to others looking for their next vehicle. We take great pride in delivering authentic, professional service that exceeds expectations, and your glowing review confirms we're on the right track. We look forward to serving you again in the future!

June 05, 2026

Service and service advisors don’t communicate between each other. Seem uninterested in doing work. More

by GlennAz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not in list
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Jun 09, 2026 -

Camelback Toyota responded

We are disappointed to hear about your recent experience and the concerns shared regarding communication and service support. We strive to provide coordinated, attentive, and professional service throughout every visit. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall service experience. Please contact Jimmy, our Service Manager, at cbtservice@vtaig.com.

June 03, 2026

Shan was amazing! ! Super helpful and ready to help us take home our dream vehicle. More

by Sinai Osuna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shan Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Camelback Toyota responded

We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic to know that our team member provided you with such exceptional service and helped make your dream of taking home your ideal vehicle a reality. Your feedback means the world to us and reinforces our commitment to delivering outstanding customer service. We're so pleased that you felt supported throughout your journey with Camelback Toyota, and we truly appreciate you taking the time to share your positive experience.

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