Camelback Toyota

I have serviced my truck at Camelback Toyota since I bought it, and until this visit the service was fine. This time my vehicle went in for routine service and came back with two problems: the alignment bought it, and until this visit the service was fine. This time my vehicle went in for routine service and came back with two problems: the alignment was wrong and had to be redone, and there was a deep gouge in the rear driver-side door that was not there when I dropped it off. The dealership's own intake photos show no damage at drop-off. When I raised it, the fixed operations director denied responsibility. I was first shown a blurred image, and when I asked to see the dealership's actual inspection video, I could see a mark in the exact spot the scratch is. It was dismissed as a reflection. There was no apology until I asked for one, and when I mentioned insurance the conversation turned to protecting the dealership. I am pursuing this through their insurance and the proper channels. My advice to anyone using this service department: photograph your vehicle thoroughly, all sides, before you hand over the keys. More

Peter Nguyen and Lee Harris are outstanding. They are extremely helpful! Thank you! Hubert R. They are extremely helpful! Thank you! Hubert R. More

My service was easy to schedule. Jordan McKnight took care of my service. He was prompt, professional, helpful, and pleasant. Service was completed quickly and efficiently. I will co Jordan McKnight took care of my service. He was prompt, professional, helpful, and pleasant. Service was completed quickly and efficiently. I will continue to have my RAV4 serviced at Camelback Toyota. More

Process was smooth and they were flexible with our pre approval. Bryan was straight to the point provided great service. approval. Bryan was straight to the point provided great service. More

I will only ever go to camelback Toyota and see Austin Lewkowski. I don’t have a bad thing to say about this place or Austin. As a whole they are all super nice and kind, not pushy at all! They are willin Lewkowski. I don’t have a bad thing to say about this place or Austin. As a whole they are all super nice and kind, not pushy at all! They are willing to right their wrongs, they definitely strive for customer satisfaction versus other dealerships that just want your money and the sale. After going to camelback Toyota I decided to test drive a Honda at another dealership and there was a CLEAR difference in the atmosphere of the dealership and the sales people. I ended up going to back to camelback after my experience at Honda. Not to mention Austin is by far the best salesman I’ve had, he really strives for customer satisfaction and cares about your needs/wants and will do anything to make sure you are happy with your purchase. Salesmen like Austin are VERY hard to come by and if I could I’d buy a car every month from him and him alone. More

I had a great experience at Camelback Toyota. They delivered when two other dealerships couldn’t. Thank you Katya and Andres for a seamless process. They delivered when two other dealerships couldn’t. Thank you Katya and Andres for a seamless process. More

Yup, they’re good and people are nice. Only annoying how they try to sell you everything under the sun. Only annoying how they try to sell you everything under the sun. More

As usual, we had a great experience when we brought our Highlander in for service. Uriel made it a wonderful experience from start to finish, thank you! Highlander in for service. Uriel made it a wonderful experience from start to finish, thank you! More

I’ve had a great experience with Camelback Toyota. The staff has always been professional, transparent, and easy to work with. Titus Petty (my service advisor) kept me informed throughout the visit, a The staff has always been professional, transparent, and easy to work with. Titus Petty (my service advisor) kept me informed throughout the visit, and I appreciate the thorough inspection and attention to detail. Overall, excellent customer service. More