Camelback Toyota

Recommended unnecessary repairs (battery replacement), confirmed repairs were unnecessary by a third party (load test). Dealer refused to do anything else until battery was replaced saying they don’t beli confirmed repairs were unnecessary by a third party (load test). Dealer refused to do anything else until battery was replaced saying they don’t believe other parties testing More

They took four hours to get just the oil change in the car was parked outside. Read it and nobody let me know that it was Ready car was parked outside. Read it and nobody let me know that it was Ready More

The day after I bought my car I was pulling into a store and my car died. It would not start and had no power. I opened up the hood and the battery cables were loose on the battery and bar to hold the bat and my car died. It would not start and had no power. I opened up the hood and the battery cables were loose on the battery and bar to hold the battery was completely loose. The battery had jumped around and thrown the cable off to kill my power. I called my salesman. Told him the problem and I fixed it on my own. Easy but annoying. Yesterday I went to replace my air filter on the car.. when I was in for service 10 days ago I was told it needed replacing. I was shocked to see my AF cover not clipped down at all and completely loose on my air intake. One time I can forgive a mistake,but twice it's on your service dept. Slow down and please do your job correctly. I'm nervous now that my work is not being done correctly. No one has offered an apology or compensation for these mistakes. Get it together please. More

My Service agent “Q” is very polite and courteous. He keeps me informed of each step of progress and makes me feel at ease about my car repairs. He keeps me informed of each step of progress and makes me feel at ease about my car repairs. More

Always to best service of any dealer I have dealt with since my first car. since my first car. More

My Advisor, Uriel Garcia has been a great help and gave outstanding guidance and advice to make sure that I understood everything. Give him a big rise in $ outstanding guidance and advice to make sure that I understood everything. Give him a big rise in $ More

Scott was fantastic, explained everything and answered any questions I had. Appreciate them going above and beyond for my service appointment any questions I had. Appreciate them going above and beyond for my service appointment More

Worst experience ever. Over charging for a 3 year old transmission. 13000.00 should have been 8000. A transmission you couldn’t even get from Toyota because they weren’t ma Over charging for a 3 year old transmission. 13000.00 should have been 8000. A transmission you couldn’t even get from Toyota because they weren’t making them right now. No time for delivery. Tell me a need a control arm when none was needing replacement. I went to a second dealership an confirmed this information. Don’t use this dealership. They are a rip off. Wanted to charge me over 17000.00 for repairs. More

The dealership is well organized and provides the same attention to vehicle maintenance that, in a simpler time, I personally worked on my very first car. attention to vehicle maintenance that, in a simpler time, I personally worked on my very first car. More

Great customer service. Greeted promptly when I drive into the service bay. All procedures were explained and understandable. Greeted promptly when I drive into the service bay. All procedures were explained and understandable. More