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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,402 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,402 reviews

February 11, 2025

My Service adviser is always very tentative to our needs Explain the process goes out of his way to assist us email from the smallest job to the biggest job. More

by DELIJAH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase jim service department
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Feb 11, 2025 -

Camelback Toyota responded

Delijah, thank you for your fantastic feedback! We’re thrilled to hear that our service adviser consistently meets your needs and goes the extra mile. Your satisfaction is our priority, and we appreciate your support!

February 11, 2025

It’s a good dealer ship they help you in all your needs that you need for your car More

by NO20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ash Rad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We’re thrilled to hear that our team was able to assist you with everything you needed for your car. Your satisfaction is our priority, and we appreciate your support!

February 11, 2025

Francisco was outstanding in the way that he helped me with understanding the needed repairs, options, and costs. Besides being a professional, he was also very personable and a great individual to just t More

by specialkpa24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 12, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Francisco made such a positive impact on your experience. Our team strives to provide both expert advice and a friendly atmosphere. We look forward to seeing you again for your vehicle service!

February 10, 2025

I like taking it to the dealership because it keeps the entire history of my car in one place More

by Phil Ruggiero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose tijerino
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Feb 11, 2025 -

Camelback Toyota responded

Thanks for your feedback, Phil! We’re glad you appreciate having your car's history all in one place. Keeping things organized is key for us, and it’s great to know it makes a difference for you. We look forward to seeing you again!

February 09, 2025

Mr. Garcia has been an outstanding member of your service department for the couple of days interacting with him put me and my stress level on low. You guys should definitely get him extra $ or rise. Since More

by rbirqurz1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mr. garica
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Feb 10, 2025 -

Camelback Toyota responded

Thank you, Richard! We’re thrilled to hear about your positive experience with Mr. Garcia. Our team works hard to provide excellent service, and your feedback means a lot. We’ll be sure to recognize his efforts!

February 09, 2025

The constant selling/upgrading services kinda annoying. I have manufacturer service scheduled I follow and always trying to do things early/too soon. More

by wrightjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
micheal in service depart
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Feb 10, 2025 -

Camelback Toyota responded

Thanks for your feedback, Wright. We’re glad you found value in our services but understand how constant upselling can feel overwhelming. We’ll take your comments into account to improve our communication and service scheduling. We appreciate your insights!

February 09, 2025

They were very friendly the sales person was very nice and seemed to be very knowledgeable she Yoanna helped a lot the financial advisor was very helpful too all around was very good day More

by jsisk5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yoanna Tona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had such a positive experience with Yoanna and our financial advisor. Our team loves providing friendly and knowledgeable service. We appreciate your feedback and hope to see you again soon!

February 09, 2025

Samuel was great but others weren't so great. I spent 2k and got an email asking why I missed my appointment! More

by DAWNA.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel in Service
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Feb 10, 2025 -

Camelback Toyota responded

Dawna, thank you for your feedback! We’re glad to hear Samuel provided great service. We apologize for the confusion regarding your appointment and appreciate your insights. Your experience is important to us, and we’re committed to improving our communication. We hope to earn that fifth star next time!

February 09, 2025

My Service Rep, Mauro, took great care of me and he was very fair and honest, and delivered to all of my expectations. My car is running like a charm. Thank you Camelback Toyota! More

by HARRYSTEINHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda
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Feb 10, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Harry! We're thrilled to hear Mauro provided you with excellent service and that your car is running smoothly. Your satisfaction is our top priority, and we appreciate you choosing Camelback Toyota!

February 09, 2025

Titus is always helpful and let's me know exactly what is going on with my Tundra.He makes it easy to keep my truck maintained. More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Feb 10, 2025 -

Camelback Toyota responded

Thanks for the awesome feedback! We're thrilled to hear that Titus has been so helpful in keeping your Tundra maintained. We appreciate your support and look forward to continuing to provide you with great service!

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