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Camelback Toyota

Phoenix, AZ

4.6
5,394 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,394 reviews

May 18, 2024

I brought my Highlander in for a recall and Michelle Patnoe did a fantastic job. She is always on top of what is going on and a great communicator. Camelback Toyota I believe works to have a great custo More

by efee427
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
May 18, 2024

We own 2 Toyotas and have them serviced at Camelback. We even bought our RAV 4 here. We've always had a pleasant experience whether it's the service dept or sales 😁 More

by HACKENIAC885
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe whom is a service writer comes to mind most recently exuded unbridled professionalism and knowledge was a great help. Her personality makes our visit there very comfortable. Thx Michelle!
May 18, 2024

Service person was unable to explain what resolution of recall involved. Service person did not hesitate to upsell me unneeded services and products in spite of this. Service person failed to say a simple More

by Himdak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 20, 2024 -

Camelback Toyota responded

We're disappointed to hear this feedback. We'd like the opportunity to address this accordingly. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 18, 2024

The representative was really nice guy, He explained everything pretty clearly and keep me update all the time More

by MARISOLDLA
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Recommend Dealer
Yes
Employees Worked With
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

The service advisors that have helped me over the twelve years I have taken my car to have always been respectful, knowledgeable, and efficient. The work done on my Prius has been adequate. More

by KATHY.LONG
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Recommend Dealer
Yes
Employees Worked With
Chase Jim
May 18, 2024

The entire process was simple and pleasant. My service rep was terrific. I will be coming back. More

by leener6
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey in the Service Department
May 18, 2024

I was very pleased with the results and service that I received. Michelle was very professional and extremely helpful. More

by JTRANT
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michelle
May 18, 2024

Peter service rep went the extra mile - ordered me a Lyft when my phone was malfunctioning More

by sarahselzer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
May 18, 2024

Th service advisor I worked with was quick, helpful and nice! He explained what the recommendations were and helped me to understand what was most important. More

by jenfletes7
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Recommend Dealer
Yes
Employees Worked With
brandon whitaker
May 18, 2024

Muy feliz, buen trato, quede satisfecha! Jennifer es la mejor en Toyota! Muy buena ayuda! More

by yolainepuig22
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

yolainepuig22 responded

Muy satisfecha! Excelente oferta

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