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Camelback Toyota

Phoenix, AZ

4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

May 17, 2024

Jeremiah is outstanding. He is communicative, polite and professional. He does what he says he will do. I hope he never leaves Camelback Toyota. More

by TAMMYRA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
May 17, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

I was very pleased with the service Toyota service department did on my car thank you guys.. More

by IRAHEMENAHREV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
May 17, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

I’m pleased with service provided to me M. Romero was very honest about recommendations that’s why I made another appointment for additional work , hopefully I’ll receive some coupons as cost More

by SMARONIAN0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Romero
May 17, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

Titus was amazing! He took great care of me and my truck! Thank you so much! More

by DESTINEEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
May 17, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

I think sending an email to me, telling me to come in for a free oil change and then not honoring that after I have made an appointment and taken my time to come in for service is a bad practice. More

by WAYNE.GENDREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah, Service
May 17, 2024 -

Camelback Toyota responded

Wayne, we'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 17, 2024

Service writer Cesar is 5 star, no one else talked to me and I couldn’t find the free refreshments More

by peachface85018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ceasar in service dept 5star man
May 17, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

Chase did a great job ensuring that my repairs were completed on time!! This Toyota Dealership Services Center is very efficient in keeping up with my expectations! More

by haley_ritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase- Service Department- 5 stars!
May 17, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

After explaining to the sales representative about reporting an issue to the salesman who sold us the car within the the 30 days, he told me that there nothing they can do for me because I was just br More

by Cancinosaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Camelback Toyota responded

We apologize for any miscommunication from our team. At your earliest convenience, please contact Katrina Coscarelli, Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com to discuss this further.

May 17, 2024

Ralph was great! Financial people tried to scam us!! Alex and Joe added things on to our contract—FRAUD!! More

by SUSAN_BORJA12117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crump
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shannan
May 17, 2024

The people there are alway nice to me alway on time alway tell me what I need a don’t need More

by PHX.TERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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