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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

January 26, 2025

Great service- honest and fast! Samuel was kind and polite and very helpful. Will definitely be back! More

by kimnishiyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Jan 27, 2025 -

Camelback Toyota responded

Thanks for the wonderful feedback! We're thrilled to hear you had a great experience with Samuel. Our team is dedicated to providing honest and efficient service, and we can't wait to welcome you back soon!

January 26, 2025

Friendly staff, easy to scedule appointments, easy to schedule and approve additional services. Thank you. More

by jesseslim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
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Jan 27, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear you had a great experience with our staff and found scheduling a breeze. Your appreciation means a lot to us, and we're here to make every visit as smooth as possible!

January 26, 2025

check your contract as they try/do change it on you be aware of your contract More

by BEGISHIE00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isiah samson
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Jan 28, 2025 -

Camelback Toyota responded

We understand how important it is to feel confident in the terms of your contract, and we genuinely appreciate you bringing up this concern. We want to ensure that all our customers are fully aware of the terms and conditions from the start. If you ever have any questions or need clarification on your contract, please don’t hesitate to reach out. You can contact Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

January 24, 2025

Great experience with Tanner and Jesse! They made the experience great, no pressure and no haggling. Thank you! More

by tacomaguy35
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience with Tanner and Jesse. Our team aims to provide a relaxed atmosphere, and it’s great to know we hit the mark. We appreciate your support and hope to see you again soon!

January 24, 2025

My service advisor, Jeremiah, is always helpful and friendly. He makes sure that I am out on time so I can make my other appointments. More

by DJJMSTWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Jan 27, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Jeremiah has been so helpful and attentive. Timely service is important, and we appreciate your feedback. We’ll keep up the great work!

January 24, 2025

Jose took great care of me. Appreciate him very much. He is the best! Thank you More

by JABBOTT733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in Service Dept
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Jan 27, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear Jose provided you with excellent care. Our team is dedicated to making every experience special, and it’s wonderful to see that reflected in your visit. We appreciate your kind words!

January 24, 2025

Jaden was extremely helpful in securing my appointment for servicing my car and replacing the faulty oil pan gasket. More

by saga2_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jaden
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Jan 27, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear Jaden provided you with excellent service. Our team is always here to help, and we appreciate your kind words. Enjoy your newly serviced car!

January 24, 2025

Could have been a bit more specific and knowledgeable on what was going on with the vehicle. Customer service was not great. More

by amador__
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on the list
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Jan 27, 2025 -

Camelback Toyota responded

We always aim to be transparent and helpful with our service explanations. To address your concerns, we encourage you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com, so we can better understand the situation and ensure you receive the detailed support you need.

January 24, 2025

Brought truck in to look at a dash message for system stopped see owners manual, wants to charge me 700 to recalibrate sensors, truck only has 1900 miles on it. Also has extended warranty, and they told More

by Chriswills420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
adam
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Jan 28, 2025 -

Camelback Toyota responded

We understand how concerning it must be to face an issue with your truck, especially with such low mileage and while under an extended warranty. Our goal is always to provide solutions that give you confidence in your vehicle's performance, and we regret that this experience has fallen short of your expectations. We encourage you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com

January 23, 2025

Quick, professional service, terrific value, completed on time and at estimated price, convenient payment options More

by FISHERLEN
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Harris
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Jan 24, 2025 -

Camelback Toyota responded

Thank you for sharing your positive experience! We're thrilled to hear you found our service quick, professional, and a great value. It's wonderful that we met your expectations for timely completion and accurate estimates, along with offering convenient payment options. We look forward to continuing to provide you with excellent service in the future!

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