Camelback Toyota

I’ve had a great experience with Camelback Toyota. The staff has always been professional, transparent, and easy to work with. Titus Petty (my service advisor) kept me informed throughout the visit, a The staff has always been professional, transparent, and easy to work with. Titus Petty (my service advisor) kept me informed throughout the visit, and I appreciate the thorough inspection and attention to detail. Overall, excellent customer service. More

Jorge was great from the start. He was upfront about how long things would take and what needed to be done. When some problems were found with my car he went over them in detail so He was upfront about how long things would take and what needed to be done. When some problems were found with my car he went over them in detail so that I understood and then worked with me to get as much don’t that day as possible. It took longer than expected so he offered me a nice deal on the work that still had to be done the next time I brought my car in. They were some pretty expensive repairs so I appreciated him helping me look at all my options to get these repairs paid for. The customer service did not disappoint and I am a repeat customer. More

I recently purchased a 2026 Toyota Camry XLE from Camelback Toyota and had an absolutely phenomenal car buying experience from start to finish. I am incredibly grateful to Melanie Kranz and Bryan Hol Camelback Toyota and had an absolutely phenomenal car buying experience from start to finish. I am incredibly grateful to Melanie Kranz and Bryan Holsapple for making the entire process so seamless. Melanie Kranz was exceptional throughout the sales phase. She was highly professional, incredibly knowledgeable and deeply patient with me. During our test drive she took the time to clearly show me the core features of the Camry. She was also extremely helpful in breaking down the details by providing me with two different financing options so I could choose what worked best for me. There were absolutely no high pressure tactics. Once we agreed on the vehicle, Bryan Holsapple handled the finance portion perfectly. There was a lot to paperwork to go through, but Bryan took the time to clearly explain what I was signing for every document. He was completely transparent and answered all my financing questions thoroughly. He processed the final paperwork efficiently so I didn't have to waste hours sitting in the office. After the final paperwork was completed and the sale was officially closed, Melanie went above and beyond. She took me back out to my new Camry to show me even more of the vehicles features and personally synced my phone to the car's system before I drove off. Buying a vehicle can be a stressful event but Melanie and Bryan proved that it can actually be an enjoyable straightforward experience. I love my new Toyota Camry and highly recommend requesting this specific team if you visit Camelback Toyota. More

Unethical practices. I was told my $40 coupon would be honored when I dropped off my car, but that was a lie. I asked why and was told the alignment is not a standard on I was told my $40 coupon would be honored when I dropped off my car, but that was a lie. I asked why and was told the alignment is not a standard on the GR Supra. Rather than asking me if I want to move forward, they assumed I'd be fine with the charge. I paid the amount, then the following day I called multiple Toyota dealerships. All said the alignment on a Supra is standard, and that all other dealerships charge $129. Save yourself the hassle and headache. Save your money and go to Avondale and/or the dealership in Tempe. Slimy business practices. More

Peter Nguyen and his team at Camelback Toyota were the best. Mindful of my time, efficient and knowledgeable. Happy they are my go to for my truck! best. Mindful of my time, efficient and knowledgeable. Happy they are my go to for my truck! More

Jorge was great. Consultative, fast and efficient. I’m always in and out in on the schedule Jorge outlines before the service. Thanks Jorge. Consultative, fast and efficient. I’m always in and out in on the schedule Jorge outlines before the service. Thanks Jorge. More

Communication at this dealership from the salesman to the service department is terrible always have an excuse why the party isn’t in or why they haven’t mailed it or why they couldn’t fix it or they’ve neve service department is terrible always have an excuse why the party isn’t in or why they haven’t mailed it or why they couldn’t fix it or they’ve never seen that problem before when everybody has that problem lie deflect lie deflect. More

Very pleasant experience. The employees were professional and made the process seamless. I will forever be a customer of camelback Toyota. The employees were professional and made the process seamless. I will forever be a customer of camelback Toyota. More

Great customer service , my first time buying a car and it went smoothly ,would come again. it went smoothly ,would come again. More

I recently purchased a vehicle from Camelback Toyota, and I wanted to recommend Fred Macias. Throughout the process, he was incredibly straightforward, professional, and very respectful of my time. His low-p I wanted to recommend Fred Macias. Throughout the process, he was incredibly straightforward, professional, and very respectful of my time. His low-pressure approach made me feel completely confident in my decision. We will definitely go back to see him when it’s time to purchase another vehicle. More