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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,547 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,547 reviews

June 01, 2026

Amazing service team! Booked online in and out in less than 2 hours. My advisor is the best, answered all my questions and addressed any concerns. Thus dealership is the b More

by tharpergoodson91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Jun 03, 2026 -

Camelback Toyota responded

We are elated to hear about your exceptional experience with our service team! Your feedback about the efficient online booking process and quick turnaround time truly means the world to us. It's wonderful to know that your advisor provided thorough answers and addressed all your concerns with the care and attention you deserve. Thank you for recognizing Camelback Toyota and for your kind recommendation. We're honored to have earned your trust and look forward to continuing to provide you with the same outstanding service for all your future automotive needs.

June 01, 2026

Chase was very helpful in explaining the two recall updates required and it was performed in a timely manor, More

by jameyers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Jun 03, 2026 -

Camelback Toyota responded

We are overjoyed to hear about your positive experience with the recall service at Camelback Toyota. It's wonderful to know that our team member was able to clearly explain the recall updates and complete the work efficiently for you. Your feedback truly means a lot to us, and we're grateful that you took the time to share your experience. We strive to provide transparent communication and timely service for all our customers, and it's rewarding to know we met those expectations during your visit.

June 01, 2026

Had a great experience with Alex and the team. Received the deal I was looking for with the exact make and model I was hoping for. Would definitely recommend Camelback Toyota. More

by 4x4jeepguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Randhawa
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Jun 03, 2026 -

Camelback Toyota responded

We greatly appreciate your positive feedback about your experience with Alex and our team. It's wonderful to hear that we were able to provide you with the exact make and model you were hoping for at the deal you were looking for. Your recommendation of Camelback Toyota means a great deal to us, and we're thrilled that we could meet your expectations. We look forward to serving you again in the future and continuing to provide the authentic, professional service that made your experience a great one.

June 01, 2026

Q is my service manager. He is always so accommodating. He is always very busy, but he makes you feel like you’re his priority. I would recommend you to my friends and family More

by Dwray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha Preciado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Camelback Toyota responded

We are ecstatic to hear about your wonderful experience with our service team. It's truly heartwarming to know that you felt like a priority and received such accommodating service, even during busy times. Your recognition of our team's dedication means the world to us. Thank you for recommending Camelback Toyota to your friends and family - there's no greater compliment than a satisfied customer who trusts us enough to share our services with their loved ones. We look forward to continuing to provide you with the exceptional service you deserve.

June 01, 2026

They make it very easy you make an appointment you come in they tell you what’s wrong they get it taken care of and you’re out the door More

by Evil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales and sales is excellent. He listens to your concerns and he gets them taken care of.
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Jun 03, 2026 -

Camelback Toyota responded

Thank you for taking the time to share your experience with Camelback Toyota. We truly appreciate your positive feedback about our streamlined service process and are delighted that we made your visit efficient and hassle-free. Your comments about our appointment system, clear communication, and quick turnaround time reflect the level of service we strive to provide every customer. It's wonderful to know that our team was able to diagnose your needs promptly and get you back on the road without unnecessary delays.

May 29, 2026

I came in to service my car and had the pleasure of working with Titus. He was absolutely amazing, professional, and helpful. I highly recommend anyone needing their car serviced to ask for Titus. Than More

by Doha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Jun 02, 2026 -

Camelback Toyota responded

We are grateful for taking the time to share your wonderful experience with us. It's truly heartwarming to hear that Titus provided you with such exceptional service during your visit. His professionalism and helpful approach perfectly represent the values we strive to uphold at Camelback Toyota. Your recommendation means the world to us, and we're honored that you felt compelled to share your positive experience with others. We'll be sure to recognize Titus for the outstanding service he provided, and we look forward to continuing to serve you and your vehicle's needs in the future.

May 29, 2026

The service manager didn't listen to me and his whole focus was trying to sell me as much service work as he could. I took my business to another dealership who made a better impression on me; someone i More

by kentonlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Barrino
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Jun 02, 2026 -

Camelback Toyota responded

We are disappointed to hear about your recent experience and the concerns shared regarding communication during your service visit. We strive to provide recommendations that are based on a vehicle's needs while ensuring customers feel heard and informed throughout the process. We understand how important trust and clear communication are when servicing a vehicle. We appreciate your feedback as it helps us evaluate and improve our overall customer experience. Please contact Jimmy, our Service Manager, at cbtservice@vtaig.com.

May 24, 2026

Super professional, helpful, and very fast turnaround on my vehicles service. They do things right and make sure you’re satisfied with the result. More

by andrewjmatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Cherewatenko
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May 28, 2026 -

Camelback Toyota responded

We greatly appreciate your positive feedback about your service experience. It's wonderful to hear that our team provided you with professional, helpful service and delivered the fast turnaround you needed for your vehicle. Your recognition of our commitment to doing things right and ensuring customer satisfaction means a great deal to us at Camelback Toyota. We're honored to have earned your trust and look forward to continuing to provide you with the same high-quality service in the future.

May 24, 2026

Titus helped me. He was the most professional and intelligent person. 10/10. I will go back to him every time. More

by Danielacostanunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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May 28, 2026 -

Camelback Toyota responded

We are thrilled to hear about your outstanding experience with our team. Your kind words about the professionalism and expertise you received truly mean the world to us at Camelback Toyota. It's wonderful to know that you felt so well taken care of and that you're planning to return for future visits. We're committed to maintaining these high standards and look forward to continuing to serve you with the same level of excellence you've come to expect.

May 24, 2026

I would recommend to buy your car here as they do volume and you can get a good deal if you know how to. But the service department I don’t recommend unfortunately when you buy a new car it comes with 25,00 More

by Erikred13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia-Saucedo - service department
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May 27, 2026 -

Camelback Toyota responded

We are disappointed to hear about your recent experience and the feedback shared regarding service recommendations and communication during your visit. We strive to provide accurate vehicle assessments and clear, respectful explanations so customers can make informed decisions about their maintenance needs. We value all feedback as it helps us review internal processes and improve consistency across our service department. Please contact our Service Manager, Jimmy, at cbtservice@vtaig.com to discuss this further.

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