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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,394 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,394 reviews

April 30, 2024

I would like to thank Toyota being that they are good to my life every time I'm at the dealership.Thank you Toyota! Thankfulness is right. More

by JRB4CHRIST1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lazcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Holsapple and Chris Quintana!
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April 30, 2024

Service is not what it used to be, like last year. They sold the car without really giving any benefit and then service I was not even asked and then I have a bill for $98. More

by Mayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbas from service team
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May 01, 2024 -

Camelback Toyota responded

We're a bit confused with this feedback as we require customer acknowledgement/signoff as it pertains to service recommendations. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 30, 2024

Service was efficient and technician explained process for recall alert. Camelback Toyota has a giid appointment process. More

by iksy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam
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April 30, 2024

Always a good experience at Camelback Toyota! Many thanks to Brandon and the mechanics for getting my RAV4 all ready for summer travel. More

by BECKYSMITHGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
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April 30, 2024

Very nice people and good work. I had hoped they would have washed the truck More

by STRATMAN936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase was very helpful
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April 30, 2024

Mike Romero is the reason I use CB service and the continue to return. Give him a well deserved bonus More

by halfbreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Romero
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April 30, 2024

Took long time, plus service was very expensive, want to put car and was treated badly by guy called Brenden , I'm customer in camelback toyota since 15 years and this is first time treat like that , y More

by SHAHEER_TALAAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Latour
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Camelback Toyota responded

We'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 29, 2024

Titus was quick to take care of me and my vehicle. Thanks for everything Titus! More

by NARVAEZGA10385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus ⭐⭐⭐⭐⭐
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Dealerships can be a pain but Maliq was awesome, really made the experience of buying my first car worth it! Will definitely be sending more people his way! More

by saryna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maliq Osbourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Excelente atención de estrella y de la persona de finanzas(Jamal) , gracias por su ayuda y su paciencia para contestar todas mi preguntas , gracias por el excelente seguimiento después de la compra More

by ERIKAVALENZUELA680
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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