Camelback Toyota

Worst experience ever. Over charging for a 3 year old transmission. 13000.00 should have been 8000. A transmission you couldn’t even get from Toyota because they weren’t ma Over charging for a 3 year old transmission. 13000.00 should have been 8000. A transmission you couldn’t even get from Toyota because they weren’t making them right now. No time for delivery. Tell me a need a control arm when none was needing replacement. I went to a second dealership an confirmed this information. Don’t use this dealership. They are a rip off. Wanted to charge me over 17000.00 for repairs. More

Scott was fantastic, explained everything and answered any questions I had. Appreciate them going above and beyond for my service appointment any questions I had. Appreciate them going above and beyond for my service appointment More

Always to best service of any dealer I have dealt with since my first car. since my first car. More

My Advisor, Uriel Garcia has been a great help and gave outstanding guidance and advice to make sure that I understood everything. Give him a big rise in $ outstanding guidance and advice to make sure that I understood everything. Give him a big rise in $ More

It was easy and quick service for my Tacoma. Ted was great help. Thank you. Ted was great help. Thank you. More

Very welcoming and helpful when it came to understanding what need to be done with my vehicle what need to be done with my vehicle More

Q is the man. The process was easy and his communication was excellent. Thanks for the great service. I do not see Q on the list where I give star ratings, I ad The process was easy and his communication was excellent. Thanks for the great service. I do not see Q on the list where I give star ratings, I added his name and would give him 5 stars. More

Great customer service. Greeted promptly when I drive into the service bay. All procedures were explained and understandable. Greeted promptly when I drive into the service bay. All procedures were explained and understandable. More

I always bring my cars for maintenance here with Titus, he’s great, but recently I trade my 2021 Highlander for a 2025 Tacoma and Melanie Kranz was awesome, she and Sam from financial help me get a lower m he’s great, but recently I trade my 2021 Highlander for a 2025 Tacoma and Melanie Kranz was awesome, she and Sam from financial help me get a lower monthly payment with zero down payment. I highly recommend them. More

Dishonest, liars. On February 02, 2025 a manager called me to say that the vehicle I was looking for was going to arrive next day in the next morning and If I want i On February 02, 2025 a manager called me to say that the vehicle I was looking for was going to arrive next day in the next morning and If I want it I had to be at the dealer at 7:30 am. I explained to him that I was working from 4PM to 2am in Imperial California, but I I was going to Phoenix straight from work. After work I went home and picked up my kids and wife, I wanted them to experience the purchase of a new vehicle. After driving 250 miles or 4 hours 20 minutes I arrived at 7:30 am. The salesman Ali Srowjy told me that the vehicle did not arrived and maybe during the day was going to arrive and to wait for the vehicle. During the day we talked about price and we had an agreenment , I was ready to buy the vehicle, I had the bank check with me. Just waiting for the vehicle. At evening like 5pm Ali the salesman told me that the vehicle was not going to arrive and maybe was going to arrive next morning. We agree that as soon he receive the vehicle at the dealer he was going to text me and call me. So I went back home and got at home about 8:30 PM. So next morning I received a text and phone call from the salesman about 6:17 am that the vehicle arrived. At 6:35 am I was on my way to Phoenix again , 3 hours drive, calling the salesman and giving him my location and arrival status. I Show up there at 9:40 am and guess what? , Ali the salesman told me that someone show up before me was buying the vehicle and was too late. They told me they were sorry. A manager told me that they dont hold vehicles to nobody. This people did not care about me and my family driving from that far, driving back and forward two days in a row. In those 2 days I drove 868 miles, spent on gas and lost 2 days of my life wasting the time for nothing. I am a veteran and a law enforcement and this is the most dissapointing situation I ever had in my life, I felt hopeless and sad. I hope nobody have the same experience. Worst customer service I had on life. 0 Stars for Camelback Toyota More