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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,402 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,402 reviews

April 18, 2024

Q was an absolute pleasure made my experience really great You are lucky to have him on your team!!! More

by 4PAULROMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius!
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April 18, 2024

Robert was great and very helpful with advice. I was happy overall. I was confused as to why my passenger seat was all the way down. There was also some of my odd items in front of the seat, maybe More

by MCHATHAM57
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only Robert
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April 18, 2024

Sales guy was awesome. But someone lost the second key and I had to wait a month to get a new one. Then Andre left me waiting when my car was actually done. I waited over 2 More

by SQUIRRELBAIT10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan in sales dept
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Apr 19, 2024 -

Camelback Toyota responded

At your earliest convenience, please contact Katrina Coscarelli, Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com to discuss this further.

April 18, 2024

Friendly, comfortable waiting lounge and car ready as promised time, convenient power charging . Relaxing when waiting More

by bill.zou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cammeron
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April 18, 2024

Joey did a good job ensuring timely service and was willing to work with me to come to a fair agreement More

by JATS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in service
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Apr 19, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 18, 2024

Took a while but they got everything done right and I have no worries about their job. More

by HABLONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nemo from the Service Dept
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Apr 19, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 18, 2024

Cammeron was very nice and thoroughly helped me understand the services required for my car More

by j.talmadge.vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron Clark
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Apr 19, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 18, 2024

No no no no no no no no no no no jo no no no More

by FORDELFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 18, 2024

We had a great experience with Toyota service center. Our service dealer was Titus Petty. We could not be any happier with him. He was very pleasant, friendly and informed of what they would be doing wit More

by JLEALE2135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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April 18, 2024

I waited three hours, then quoted $3000 to replace a working ODB harness just.to repair a cracked collar at the dashboard entry port. I wound up fixing it for nothing myself. Never, never use a dealer More

by sendtobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisores
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Apr 19, 2024 -

Camelback Toyota responded

Bob, our Service Technicians provide a full detailed inspection report with pictures and explanations of all repair recommendations based on mileage/wear and tear, which are optional to the customer to have completed. Should you wish to discuss this further, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

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