Camelback Toyota

We were misled & lied to. Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would be serviced right away, should be done in 2-3 hrs. We returned 3 hours later, to find the service hasn't yet begun.The only reason not one star is because we had an air condition place to wait with free coffee, tea, water. More

We came in for our services- tire rotation and oil change. The time frame was great, 2 hours with appointment. However, when we left - our car had no hub cap. Cammeron and the manager said they will r change. The time frame was great, 2 hours with appointment. However, when we left - our car had no hub cap. Cammeron and the manager said they will replace it for us since Camelback Toyota was the last to touch the car. He did say hmm weird idk how that could have happened. I’m also curious how it could happen when the hub cap gets put on before the bolts of the tire. So- they just put the tire back, no cap, and let us drive off.. it could not have fallen off, it’s not clipped on. Anyway, buying the car was the worst experience and if you ask me all the incidents and inconveniences Camelback Toyota has given me in the last 9 months, you’d be grateful I didn’t post any other review but this.. More

Quick check in and responses to my questions via text message. Clear info about proposed services. message. Clear info about proposed services. More

Excellent ,great ,awesome, and fast thank you helping me out on my 1st time in camelback Quick and easy out on my 1st time in camelback Quick and easy More

Cesar was very knowledgeable and kind. Took his time and had empathy for my situation Took his time and had empathy for my situation More

Was not really thrilled about paying a 6000. 00 premium on my 23 prius I have been a customer of Camelback toyota for over 30 years. Thought your dealership just took advantage of all your dedic 00 premium on my 23 prius I have been a customer of Camelback toyota for over 30 years. Thought your dealership just took advantage of all your dedicated customers. More

I always have the best experiences At Camelback Toyota. Michelle is always kind and very helpful. Michelle is always kind and very helpful. More

Quatarius was excellent. Great communication, responsive, and knowledgeable. Service was conducted in a timely manner. Great communication, responsive, and knowledgeable. Service was conducted in a timely manner. More

They put the sticker on my windshield that determines my next oil change!! However this is the third time I have brought my vechile from apache junction to Phoenix, for them to tell me it's not approved! Th next oil change!! However this is the third time I have brought my vechile from apache junction to Phoenix, for them to tell me it's not approved! They make a phone call and wala it's approved....why can't they call before they notify me my vechile is ready......with no oil change!! xxx More

Peter service rep went the extra mile - ordered me a Lyft when my phone was malfunctioning when my phone was malfunctioning More