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Camelback Toyota

Phoenix, AZ

4.6
5,394 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,394 reviews

September 12, 2022

Easy Purchase no fluff on price straightforward and good fair price for trade in love my new car More

by Cjcrean97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Farah, Kaleb McIntyre
Sep 13, 2022 -

Camelback Toyota responded

Thanks for the positive review!

September 08, 2022

Glenda took very good care of me! She was excellent and made the experience easy and enjoyable! Loved the atmosphere and will continue my business at Camelback. More

by eawatt85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda backlund
Sep 09, 2022 -

Camelback Toyota responded

Thank you for the positive review, we appreciate your loyalty.

September 08, 2022

I was very please with Alondra and Amanda they went above and beyond to help me. They were awesome!!! More

by aleykah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda D
Sep 09, 2022 -

Camelback Toyota responded

Thank you for the positive review!

September 05, 2022

Juan and Issa were very helpful with my purchase of a 2023 Camry. They didn’t pressure me and they even bought my wife and I lunch. More

by Briancrabtree69z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carranza- Issa Farrah
Sep 05, 2022 -

Camelback Toyota responded

Congratulations on your recent purchase! Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide a 5-star experience for all of our clients and are glad to hear you had a pleasant experience with Juan and Issa at our dealership. We appreciate your business and value you as a client.

September 02, 2022

I love Camelback Toyota. They are conveniently located off SR-51. The staff is wonderful. They have a great waiting with coffee, and a little bistro. There is even a quiet w More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda Backlund
Sep 05, 2022 -

Camelback Toyota responded

We appreciate you! Thank you for the positive review!

September 01, 2022

Everyone is so nice and friendly, you feel very welcomed and they don’t pressure you. Robert Bapst salesman has been there over 20 years.Chris Quintana, Business Office Manager has been there 20years. Rober More

by Sheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also Chris Quintana , and Robert Gonzales, Robert Bapst
Sep 05, 2022 -

Camelback Toyota responded

Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide a 5-star experience for all of our clients and are glad to hear you had a pleasant experience with Robert B. Chris and Robert G. at our dealership. We appreciate your business and value you as a client.

September 01, 2022

We had a Recent horrible experience! !! We found a truck we really wanted online, we are from MO and truck in AZ, a previous customer came in and got denied for this same truck. (Needed a More

by autumnsmum02
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric b
Sep 07, 2022 -

Camelback Toyota responded

Kate, we apologize for this experience as we want to help all of our customers regardless of the situation. We'd like to gather more details from you and find a solution. At your earliest convenience, please contact Katrina Coscarelli at kcoscarelli@camelbacktoyota.com. Thank you.

August 31, 2022

Best car buying experience from start to finish hands down! Very professional, and I got a great price. The sales staff and financing department were fast and friendly. They also followed up to make sure More

by Fishdchris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Meier, Jasmine Lopez, Shawn
Sep 05, 2022 -

Camelback Toyota responded

Congrats on your purchase and thank you for the positive review!

August 23, 2022

Friendly people great service. Went in knowing what I wanted and how much I was willing to pay, salesmen exceeded my expectations. Will definitely be back for my next car. More

by Richwaller67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddy Awawdah, Devvan Vela
Aug 24, 2022 -

Camelback Toyota responded

Thank you for the positive review!

August 20, 2022

Dealer "mandatory adds" what a joke and rip off and I am sure I am not the only one that they have done this to. We started this off with being told once we got to the dealership working a deal on a new Toy More

by mellissagates
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Camelback Toyota responded

Thanks for the feedback. We sincerely apologize if there was an error with the application of the Zak Tek add-ons prior to purchase and then the miscommunication thereafter. We would be happy to discuss further details and find a solution for you, at your earliest convenience, please contact Katrina Coscarelli at kcoscarelli@camelbacktoyota.com. Thank you.

Aug 24, 2022 -

mellissagates responded

I bought this car before it was applied as it was just delivered to the dealership. I was told i didn't have the option to not buy it even though it jad not been apoied yet. I was told it had to bought and done as weill as the door cups and door jame applicant that was inly done on the door jam and the cuos were not done. I sent all the photos to my salesperson. All i ask is that the money i paid for something that was not done be either refunded to me or sent to my lender. I don't think that is unreasonable do you?

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