
Camelback Toyota
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,396 reviews

Omg great dealer to work with. No lies and did everything he could to make sure I had a great experience! Would definitely recommend them for ur choice of dealership! Make sure to ask for Ali he could to make sure I had a great experience! Would definitely recommend them for ur choice of dealership! Make sure to ask for Ali More

Ali was awesome, he was a great conversationalist and managed to make the whole process feel like it went by super quick. I would definitely recommend Ali. managed to make the whole process feel like it went by super quick. I would definitely recommend Ali. More
Very professional and treat people with utmost respect and dignity. They don’t waste people’s time nor play games during negotiations. I have bought five new cars from this agency. and dignity. They don’t waste people’s time nor play games during negotiations. I have bought five new cars from this agency. More
Everything was easy. I purchased a first car a year ago with high APR because of my credit. Lon Nguyen provide the best customer service, follow up with me till the right time. My credit is good and he hel with high APR because of my credit. Lon Nguyen provide the best customer service, follow up with me till the right time. My credit is good and he helped me get the vehicle i want this time. I will send all the friend and family his way if they need a vehicle. Also Sam is the sale manager is the one who made a deal happen. Thank you Lon and Sam More
The sales experience was very pleasant and everyone I interacted with was kind and professional. Service after the sale, accessory sales and scheduling specifically, leaves quite a bit to be desired. interacted with was kind and professional. Service after the sale, accessory sales and scheduling specifically, leaves quite a bit to be desired. Lack of follow up, lack of call backs, lack of accurate information, etc... I really hope any interaction I have with the actual service department is better. So, nice place to get a new or used Toyota, but if you want accessories (OEM or aftermarket) for your vehicle I would recommend going elsewhere. UPDATE!! (1/20/21) I was asked to contact someone at Camelback Toyota in regards to my Google review the morning of 1/15/21. I sent them the requested e-mail on 1/15/21 at 10:45ish AM; I have yet to receive a reply. This just reiterates my experience of a real lack of service after the sale and a lack of follow-up when requested; even when they are the ones requesting the reply. So, YMMV, but my after the sales experience with this dealership has been terrible and I would highly recommend going elsewhere for a new or used vehicle. More

Ali Sale person very knoalagebel .we enjoied purchace Ali Sale person very knoalagebel .we enjoied purchace our new car from Camelback Toyota very simply and easy process We will love to purchase in t Ali Sale person very knoalagebel .we enjoied purchace our new car from Camelback Toyota very simply and easy process We will love to purchase in the future More
I've had 2 sales experiences with them. The first was in late 2009 when I tried to buy a Prius from them. They tried to upcharge me $3000 over sticker price claiming "the Prius was in such high demand". I late 2009 when I tried to buy a Prius from them. They tried to upcharge me $3000 over sticker price claiming "the Prius was in such high demand". I called around and ended up buying it AT STICKER from Earnhardt Toyota instead. Now in 2017 it's time for me to get a new Prius. I thought I'd try Camelback again since they are right down the block from where I live. This time they again tried to upcharge me, and insisted on $3500 over and above sticker price! Here's the last thing they told me "Your price is $3500.00 over MSRP. If you have questions on the pricing please contact our New Car Sales Manager. Thanks in advance for your time. J. J. Testa Commercial Fleet Sales Manager Camelback Toyota Scion " I again called Earnhardt and am again buying my new Prius from them. PLEASE STAY AWAY FROM CAMELBACK TOYOTA, They only get away with ripping people off like this until enough people refuse to buy from them. UPDATE: I now have a confirmed order from Earnhardt Toyota for a Prius Prime AT STICKER. The sales manager at Camelback Toyota is saying incorrect things below to justify their false additional markup. More
We had smooth experience with our purchase at Camelback Toyota. We found a pre-owned Highlander online that checked all of our boxes, so I emailed in to get a quote. Ali responded with a video tour of the Toyota. We found a pre-owned Highlander online that checked all of our boxes, so I emailed in to get a quote. Ali responded with a video tour of the vehicle, which was much appreciated. He then followed up with the price, which was exactly as listed along with the usual taxes and fees. This was already an improved experience compared to another dealership, where after calling in about a car we saw online, we went in to test drive and they wanted to add thousands of dollars in dealership fees to the online price on top of the usual taxes and fees. We met Ali at the dealership and after seeing and driving the car in person, we decided to complete the purchase. It was straightforward since we were paying cash. We did have to wait a bit since they were quite busy, but nothing unexpected. Jonathan in the Finance dept was able to move us quickly through the signing process. All in all, we appreciated the straightforward pricing and service, would recommend Camelback Toyota and Ali/Jonathan. More
Excellent service fast and quick really nailed what we were looking for greatly appreciate it. Very attentive to my needs and wants. Thank you to camelback Toyota cells rep Rodrigo Martinez and Trainee. were looking for greatly appreciate it. Very attentive to my needs and wants. Thank you to camelback Toyota cells rep Rodrigo Martinez and Trainee. More

Excellent service! We appreciate expertise, friendliness, willingness to understand our needs, as well as to provide a very good buying experience, and do everything in shortest time possible. willingness to understand our needs, as well as to provide a very good buying experience, and do everything in shortest time possible. More