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Camelback Toyota

Phoenix, AZ

4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

January 16, 2021

best place to buy a 2021 Tacoma TRD Sport 4x4. thank you for everything you did for me, Cynthia Luna!!!!!!! Everyone that help me went over a beyond. will do Business again with this dealership. More

by gstewart24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Jan 18, 2021 -

Camelback Toyota responded

Thank you for your positive feedback!

January 16, 2021

Ali is friendly, knowledgeable, and professional. He listened to what was important to us, presented our options with a no-pressure approach, checked on us as we waited for the finance person. It was r More

by Yuri O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Srowjy
Jan 18, 2021 -

Camelback Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 10, 2021

Robert B. was great to work with. He was very knowledgeable regarding the specific new car I was interested in purchasing, he guided us smoothly throughout the process. He went above an beyond fi More

by AnnaC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bapst
Jan 11, 2021 -

Camelback Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 09, 2021

First time at this dealership, turned out to be a very good experience. Ali was a great help to us, it was worth the drive!! More

by Thomaswiehle
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Srowjy
Jan 11, 2021 -

Camelback Toyota responded

Thank you for your positive review!

January 07, 2021

Ali was great and easy to work with. He worked hard on getting us a deal on the trading a used vehicle for a new vehicle at the price we can afford. We'll definitely work with Ali again when we want to b More

by Lam256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Srowjy
Jan 08, 2021 -

Camelback Toyota responded

Thank you for your positive review!

January 05, 2021

The car I bought was great but after driving home I noticed a high beam was out. I was told there was a complete inspection of the car and clearly there wasn’t. I contacted my dealer who told me they’d More

by camiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eli, Vinny
Jan 06, 2021 -

Camelback Toyota responded

Hello Camiel, Thank you for taking the time to complete an online review regarding your recent sales experience at Camelback Toyota. My apologies for any frustration you have experienced with this matter. I understand you have been in contact with our Service Department and have scheduled an appointment to have the bulb replacement completed. Should you require further assistance, please feel free to contact me at (602) 264-2841. Sincerely, Katrina Coscarelli

January 04, 2021

Was able to find the car I wanted and accommodate my needs to it as remote purchase. Very informative and knowledgeable about the process and car. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Srowjy
Jan 05, 2021 -

Camelback Toyota responded

Thank you for your positive feedback, from all of us here at Camelback Toyota!

January 01, 2021

Ali was great. Was very accommodating and knowledgeable in guiding us through the purchase. Considering we want to spend as little time at the dealership due to Covid, Ali went out of his way to accommodat More

by Exabenitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Srowjy
Jan 04, 2021 -

Camelback Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 30, 2020

They worked hard to find us the right car. The deal went well the dealership did a good job in getting us exactly what we were looking for short of ordering it More

by jncnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddy Awawdah, Devvan Vela, Ali Srowjy
Jan 04, 2021 -

Camelback Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 30, 2020

Experience was not as "smooth and seemless" as advertised on TV. Salesperson had to be CONTINUALLY asked to wear his mask; sales person knew from inter action the day before that there was a high probabilit More

by danielnewell
Recommend Dealer
Yes
Employees Worked With
Mo
Dec 30, 2020 -

Camelback Toyota responded

Daniel, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please contact Katrina Coscarelli at (602) 264-2841. Thank you.

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