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Camelback Toyota

Phoenix, AZ

4.6
5,402 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,402 reviews

June 30, 2019

Lack of integrity We visited the dealership to see if we really wanted to buy the model we had in mind. Duarte was very helpful. Later we used an internet car buying se More

by retiredCouple
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duarte Oliveira
June 20, 2019

"Awesome Internet Parts Sales Service" I've been ordering parts for my 97' Toyota 4runner 4x4 sr5 since the past two years. Internet Parts department has not yet let me down! Excellent cust More

by Frank C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jun 21, 2019 -

Camelback Toyota responded

Thank you from all of us at Camelback Toyota!

June 17, 2019

Had the Best Dealership experience ever! I got my first car here and I had the best experience. I’m glad I came here cause Kayla V. did not even frown a bit when I kept changing my mind picki More

by Nooooooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McKay
Jun 19, 2019 -

Camelback Toyota responded

Thank you for your positive feedback!

May 08, 2019

One left in the Country I whacked the driver-side mirror on our 2006 Land Cruiser this winter while backing out of an eastern Washington snowbank The local dealer told us th More

by LandCruiserLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jewett
May 09, 2019 -

Camelback Toyota responded

Hello LandCruiserLover, Amanda appreciates you for taking the time to post your experience! She says, thanks and you’re welcome! We look forward to helping you keep your LandCruiser and FJ looking great!!!!

February 14, 2019

GREAT SERVICE Javier Marquez goes above and beyond expectations in the service department. Thank you so much for all your assistance in getting our Sequoia back to More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Marquez
Feb 15, 2019 -

Camelback Toyota responded

Thank you for your positive feedback!

February 11, 2019

They would rather forfeit a sale than let up on tactics I started working with Barry Fox, as part of the Costco Auto Program, and said I was a Gen X'er with a Millennial sensibility; meaning, I wanted email More

by SpringK2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim McKay
Feb 11, 2019 -

Camelback Toyota responded

Hello SpringK2019, When you and I met, you clearly expressed your strong opinions of Car Dealerships and their staff. I tried to reassure you that at Camelback Toyota we do strive to deliver a different experience, that obviously you had in the past. We also have processes in place to help create this customer centric experience. After listening and speaking with you, and trying to explain our processes of contacting guests and setting appointments, in order to devote dedicated time to our clients, you again shared that our processes don't work for you. You and I did discuss that, we at Camelback Toyota have listened to the voices of the Millennial, and they actually prefer to get as much information as possible in advance via text, emails etc., and having an appointment is important to anyone as it is a huge time saving step!! . We wish you the best in finding a new vehicle at a facility that can meet your expectations.

January 24, 2019

AMAZING 1st time buyer experience!! I had Edin Guerra as my salesman! Gave me an amazing deal on my 1st car. amazing experience w/ no annoying pressure to buy the car i had my eye on. my More

by clarissa9696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edin Guerra
Feb 15, 2019 -

Camelback Toyota responded

At Camelback Toyota, our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 31, 2018

Great Dealership Hello, I bought a car from Camelback Toyota yesterday and I just wanted to say my salesman Partick Colon, was very helpful and did a great job in prov More

by Crystah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Chavez, Patrick Colon
Dec 31, 2018 -

Camelback Toyota responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

December 11, 2018

Exceptional Customer Service I looked all over the Valley for deals on a brand new Tacoma. Ryan not only explained all the different trims, he went out of his way to get the exact More

by MStahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hill
December 07, 2018

Superior customer Service went to almost all the dealerships in the valley, this one by far was the most comfortable experience salesman Ryan Hill was great to work it, and the More

by RunRunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hill
Dec 07, 2018 -

Camelback Toyota responded

Thank You RunRunner for the opportunity to earn your business, and for sharing your "comfortable experience". Having our guests comfortable is a priority to us both in sales and service, that is how we earn your trust and loyalty!!! Welcome to our family!!

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