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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,402 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,402 reviews

October 27, 2024

Great location, very professional and friendly service! The waiting area is the best I love this place! More

by ELNEGRIS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda
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Oct 29, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear you enjoyed our location and found our team friendly and professional. We take pride in our waiting area, and we're glad it made a positive impression. Looking forward to welcoming you back soon!

October 27, 2024

Continuous transmission issues on a recently purchased GMC sierra. My issues seem to just annoy the service department when I call. I drop my truck off and they refuse to give me a rental car. Wouldn’t re More

by Rystro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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Oct 28, 2024 -

Camelback Toyota responded

We understand your concerns and the frustration that comes with experiencing transmission issues, especially with a vehicle that’s still relatively new. Your comments regarding our response times and the rental car situation are important to us, as they highlight areas where we can improve. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com, so we can review your experience in greater detail and find a more suitable solution.

October 27, 2024

I bought my 2024 Corolla Hybrid at Camelback Toyota after having a Prius for over a decade; I asked for and was given a fair price on both my purchase and trade in and the buying process was smooth for me. I More

by JMCG5820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Barnett
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We're thrilled you had a smooth experience with your Corolla Hybrid purchase and appreciate your loyalty over the years. It's great to hear our team has consistently provided you with timely service and options. Looking forward to seeing you again!

October 27, 2024

The personnel at the dealership were friendly, easy to work with, fully transparent with all the numbers required for me to make an informed decision on buying a car. There was no pressure from anyone in More

by JCVASZILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gagne - 5 Stars
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Oct 29, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our team, especially Michael and Daniel. Your kind words about their support and transparency truly motivate us to keep delivering excellent service. Enjoy your new car!

October 26, 2024

Really disappointed, bad customer service is not like it was before service managers to have respect for customers More

by jpworker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lorenzo
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Oct 28, 2024 -

Camelback Toyota responded

Our goal is to offer attentive, respectful service every time, and it's clear we didn’t meet that standard for you. We value your feedback, as it helps us identify areas for improvement. To discuss this matter further and address your concerns, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

October 26, 2024

I have good experience with camelback Toyota. The service is nice and is also fast. More

by SISIWANGFRE
Recommend Dealer
Yes
Employees Worked With
Francisco
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our team. Providing fast and friendly service is our priority, and it’s great to know we hit the mark. We look forward to seeing you again soon!

October 26, 2024

Camelback has always been the place to go! The salesman, Bret, was efficient and did what was best for my daughter & myself. They really care about you as a customer. I will always choose Came More

by WHITE.TEENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmin
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Oct 29, 2024 -

Camelback Toyota responded

Thank you, Teena! We're thrilled to hear about your positive experience with Bret and Jazmin. Our team strives to provide the best service, and it's great to know we hit the mark for you and your daughter. We look forward to seeing you again at Camelback Toyota!

October 26, 2024

Titus in the service department is top notch and gets you in and out informed and happy! More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Elle! We're thrilled to hear that Titus provided you with such great service. Our team is dedicated to keeping our customers informed and satisfied, and it’s wonderful to know we hit the mark with you!

October 26, 2024

Great customer service! Gave regular updates, with attention to detail. A huge thank you Camelback Toyota! More

by RWH_CTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our customer service team. We pride ourselves on communication and attention to detail, so your feedback means a lot. We look forward to serving you again at Camelback Toyota!

October 26, 2024

Cesar Ojeda is all about Customer Service. He makes a difference and the reason we keep coming back More

by BROWNX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Cesar is consistently delivering great customer service. We appreciate your loyalty and look forward to continuing to make your visits enjoyable!

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