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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,402 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,402 reviews

October 23, 2024

Shady dealership service center. Coupon I received via email is deceiving stating recommended services $50 off but they tried to say it was the services that were added on upon your More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cammeron
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October 23, 2024

Service is great. Dean followed up on everything grad advisor. I will recommend Camelback Toyota More

by RDCCS49ER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Oct 24, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with Dean and our team. Your recommendation means a lot to us. We look forward to serving you again at Camelback Toyota!

October 23, 2024

Toni was great! I appreciate his honesty and getting to the point to get the sale done. More

by CCarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 24, 2024 -

Camelback Toyota responded

Hi Carroll, thanks for your fantastic review! We're thrilled to hear Toni made your experience smooth and straightforward. Your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again!

October 23, 2024

Service Advisor Samuel Ramirez did exceptional job on my 2010 Rav4 Sport. Will request him on next appt! Mary Broten More

by BROTENDALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ramirez
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Oct 24, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Samuel provided exceptional service for your Rav4 Sport. Looking forward to seeing you at your next appointment!

October 23, 2024

They are very transparent honest and punctual. They own their mistakes if they make one More

by MARK.LEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
uriel in service
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Oct 24, 2024 -

Camelback Toyota responded

Thanks, Mark! We appreciate your kind words and are glad to hear our commitment to transparency and accountability resonates with you. Your support motivates us to keep delivering our best!

October 23, 2024

Brought my vehicle in was greeted right away and vehicle was taken to the back to be serviced very quickly More

by MEMIN_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name. I was suppose to see Scott but had another employee.
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Oct 24, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience with our service team. Prompt and friendly service is what we strive for, and it's great to know we hit the mark. We appreciate your feedback!

October 23, 2024

At camelback Toyota the service is great, Lee helped me get my car in for service, explained everything as needed and made it all so easy. More

by BIANCASICAIROS.BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lee
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Oct 24, 2024 -

Camelback Toyota responded

Bianca, thank you for your wonderful review! We're thrilled to hear that Lee provided exceptional service and made your experience smooth. We appreciate your support and look forward to assisting you again in the future!

October 23, 2024

Titus was an amazing service advisor. I had multiple visits to this service center and was unable to get anyone to fix my service and maintenance care package to match what I was promised More

by ddlopez1490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your kind words! We're thrilled to hear that Titus provided exceptional service and resolved your concerns. Our team is dedicated to ensuring every visit is a positive experience. We appreciate your support and look forward to seeing you again!

October 23, 2024

I’m Confident about repairs and recommendations that are customized to my driving style and needs. The staff was personable and informative. My wait was longer than expected but I suppose that had to do wit More

by carol-glick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle patnoe
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your thoughtful review, Carol! We're thrilled to hear you felt confident in our repairs and recommendations. Our team always strives to provide personalized service, even during busy times. We appreciate your understanding and look forward to serving you again!

October 23, 2024

I bought a 2021 Jeep Wrangler at Camelback Toyota in January 20 24 and it is now October 2024 my Jeep wranglers was sold to me with no coolant and is now starting to overheat. I was told when I bring my More

by Mariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
teddy from service department
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Oct 28, 2024 -

Camelback Toyota responded

Mariah. it's very important to us that all customers receive clear communication, especially when it comes to coverage details and vehicle repairs. We apologize for the frustration you felt with the rental coverage situation and your interactions with our team. We regret that you haven't received a timely follow-up from the service manager. To ensure this matter is resolved to your satisfaction, we encourage you to reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com. She will be happy to assist you further and make sure your concerns are addressed promptly.

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