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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,403 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,403 reviews

October 23, 2024

I bought a 2021 Jeep Wrangler at Camelback Toyota in January 20 24 and it is now October 2024 my Jeep wranglers was sold to me with no coolant and is now starting to overheat. I was told when I bring my More

by Mariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
teddy from service department
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Oct 28, 2024 -

Camelback Toyota responded

Mariah. it's very important to us that all customers receive clear communication, especially when it comes to coverage details and vehicle repairs. We apologize for the frustration you felt with the rental coverage situation and your interactions with our team. We regret that you haven't received a timely follow-up from the service manager. To ensure this matter is resolved to your satisfaction, we encourage you to reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com. She will be happy to assist you further and make sure your concerns are addressed promptly.

October 23, 2024

My service with the Toyota Grand Highlander XLE went very well. I was taken care right of right away by Michelle, service advisor and she did an excellent job with the oil change, rotation of tires and More

by TJBISHOP16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your fantastic feedback! We’re thrilled to hear that Michelle provided excellent service during your visit. We appreciate your support and look forward to keeping your vehicle in top shape!

October 23, 2024

Why does this truck need an alignment done so often prior Sequia didn’t need it More

by ckoenig16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your feedback! We understand how important vehicle performance is. Alignments can vary based on driving conditions and usage. We're here to help and appreciate your insights as we strive to improve your experience.

October 23, 2024

Chase reply my request soon and explain all proceeds very carefully and mentioned the next time maintenance . More

by EZHANG1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Oct 24, 2024 -

Camelback Toyota responded

We're thrilled to hear that Chase provided you with prompt and thorough assistance. We always aim for clear communication, especially regarding maintenance. Your positive feedback motivates us to keep delivering great service!

October 22, 2024

I am a long time customer of Camelback Toyota because they have delivered the best service than any other Toyota dealership in Arizona that I’ve been to. More

by JMCN480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzolas, services dept.
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October 22, 2024

Easy, cordial and quick. They helped me get what I needed and be back on the road. More

by clementegonzalez4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cant remember name
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October 22, 2024

Titus petty is the reason I come to this dealership. I’d reconsider if he wasn’t here. More

by ACPRATC
Recommend Dealer
Yes
Employees Worked With
titus petty
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October 22, 2024

Dealership was clean and well staffed. I was checked on from time to time to make sure I was doing alright while I waited for my car to be serviced. More

by chr.mitchell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Oct 23, 2024 -

Camelback Toyota responded

Thanks for your fantastic review! We're thrilled you had a positive experience and that our team made you feel well taken care of. Keeping our dealership clean and our customers happy is our top priority. We look forward to seeing you again!

October 22, 2024

Lee was a cool guy. He helped me get my services done and recommended what he thought would be helpful for my truck. More

by Timness1981
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
lee
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Oct 23, 2024 -

Camelback Toyota responded

Thanks, David! We're thrilled to hear about your fantastic experience with Kevin and Rob. Our team is dedicated to providing comprehensive service, and it’s great to know they made a positive impact. We appreciate your recommendation and look forward to serving you again!

October 22, 2024

Robert Gonzales is amazing. He’s honest and very communicative. He’s the best service advisor I have ever had More

by STARKDIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Oct 23, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Robert. Providing honest and communicative service is our priority, and it's great to know he made such an impact. We appreciate your feedback and support!

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