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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,403 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,403 reviews

October 18, 2024

I recently had the pleasure of working with Titus Petty and I can’t say enough good things about the experience. From the moment I walked in, he greeted me with a warm smile and a genuine willingness to he More

by marlena.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Oct 21, 2024 -

Camelback Toyota responded

Marlena, we're thrilled to hear about your fantastic experience with Titus! His dedication and knowledge shine through, and we're glad your car is running better than ever. Thank you for sharing your positive feedback—it means a lot to our team! We look forward to seeing you again!

October 18, 2024

Mike Romero is the best. Always extremely friendly and professional. I love the business waiting area. More

by CASEYZFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, Casey! We’re thrilled to hear you had such a positive experience with Mike and enjoyed our waiting area. Your satisfaction means a lot to us!

October 18, 2024

My service guy, Robert Gonzalez, always takes good care of me when I bring my car in. I trust him, and he is the reason I go to the dealership to have work done on my RAV4. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert gonzalez
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Oct 21, 2024 -

Camelback Toyota responded

Thank you for your fantastic review, Tracy! We're thrilled to hear that Robert has provided you with such great service. Trust is essential, and we're glad he makes your visits enjoyable. We appreciate your loyalty and look forward to seeing you again soon!

October 18, 2024

The service center is very nice and clean. No issues waiting and there is also free wifi. More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback, Mikey! We’re glad you enjoyed our clean facility and free Wi-Fi. Providing a comfortable experience is our priority. We look forward to seeing you again!

October 18, 2024

Great dealership and service team. Will be coming back for every service. Highly recommend for your service needs. More

by LAFONDITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Oct 21, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our dealership and service team. Your recommendation means a lot to us. We look forward to seeing you again for your future service needs!

October 18, 2024

Cesar, the guys service the great job is explain me what the position doing and let me know what I need to fix and take care of it with a mechanic fixing my car and do the service thank you More

by ROSENDO_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lesli
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Oct 21, 2024 -

Camelback Toyota responded

Rosendo, thanks for the fantastic review! We're thrilled to hear that Cesar provided you with excellent service and clear explanations. Our team is always here to help ensure your car runs smoothly. We appreciate your support!

October 18, 2024

I drove away with the same problem I drove in with. Robert Gonzalez, my service advisor, helped get it straightened out with the technician. More

by Girlfriend25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no contact with these departments
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Oct 22, 2024 -

Camelback Toyota responded

We appreciate your feedback and are glad to hear that Robert was able to assist you. We're committed to improving our service and hope to resolve your issue more effectively next time. Thank you for bringing this to our attention! For any further assistance, please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

October 18, 2024

Jason was amazing to work with! By far the smoothest process I’ve experienced buying a car. He was so professional with my family and I. First class. Cant thank Janson and Camelback More

by justinmartin0919
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Justin! We're thrilled to hear about your experience with Jason and the smooth process. Our team always aims for first-class service, and we appreciate your kind words about Camelback Toyota. Enjoy your new SUV!

October 18, 2024

The location looks great, the service was provided as expected and the customer service representative (Chase) did a great job. More

by MITCHELFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Oct 21, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience and that Chase stood out for you. We appreciate your support and look forward to welcoming you back soon!

October 18, 2024

My dealer was amazing! He was able to negotiate really well and he made my first car purchase of a car so easy and so fast! More

by MENDUNG34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Camelback Toyota responded

We're thrilled to hear that your first car purchase was a smooth and enjoyable experience! Our team strives to provide excellent service, and it's great to know your dealer made such a positive impact. Enjoy your new ride!

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