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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,394 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,394 reviews

October 16, 2024

We have had Michael Romero helping us with our services with our Toyota Tacoma for the last 20 years -he has come a true friend to us with good advise and great service - he needs a bonus and a good vacati More

by RAYMOND.RETIZ0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Romero
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Oct 21, 2024 -

Camelback Toyota responded

Raymond, thank you for your fantastic feedback! We're thrilled to hear about your long-standing relationship with Michael. His dedication truly embodies our commitment to exceptional service. We'll be sure to recognize his hard work and passion for helping our customers. We appreciate your support!

October 16, 2024

I’ve only been to your service center once and I can’t rate it fairly yet. I wasn’t please on my last visit at all. More

by rsalazar67
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Camelback Toyota responded

Thank you for sharing your experience with us. We understand that your recent visit didn’t meet your expectations, and we appreciate your honesty. Since you’ve only been here once, we'd love the opportunity to improve your future visits. To discuss your experience in more detail and ensure we address any concerns, please reach out to Emilio Tapia, our Service Manager, at 623-523-6281.

October 16, 2024

Quatrains was great! Friendly, efficient and communicated everything in a timely manner. Thanks so much! More

by lisarmarcus
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
RJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 15, 2024

Quick turn around time and a polite service crew. Will be back for next repairs More

by ANDREAALCARAZ
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Recommend Dealer
Yes
Employees Worked With
Cesar
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Oct 15, 2024 -

Camelback Toyota responded

Thanks, Andrea! We’re thrilled to hear you had a great experience with our team. Quick service and polite staff are what we strive for. Looking forward to assisting you with your next repairs!

October 15, 2024

Can Santa Margarita and Camelback Toyota link share service history? I would like service discounts to be greater and declined some service because of this. Happy to visit but the chat lady would not s More

by magliberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Dept
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Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience overall. We're looking into the service history linking and scheduling concerns you mentioned. Your insights help us improve, so we appreciate you sharing them!

October 15, 2024

The service from Robert Gonzalez is the reason why I keep coming back for service on my vehicles More

by JTSMITTY9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
none
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Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that Robert's service keeps you coming back! Your loyalty means a lot to us, and we’re glad to have you as part of our community. Looking forward to serving you again!

October 15, 2024

Knowledge was excellent. Battery was not working. Had cell that was dead. Thanks for the service. More

by rrafael05
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
mitchelle
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Oct 15, 2024 -

Camelback Toyota responded

Thank you for the fantastic review! We're glad to hear you found our knowledge helpful. We apologize for the battery issue and appreciate your understanding. Your feedback helps us improve, and we’re here to ensure you have a great experience next time!

October 15, 2024

The professionalism by my service provider Michael Kane was excellent he was very knowledgeable on the maintenance requirements of the vehicle. More

by JOESCLAY1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Kane
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Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that Michael provided you with excellent service and valuable knowledge about your vehicle's maintenance. Your satisfaction is our top priority!

October 15, 2024

Cameron did a great job having our car worked on The source of moment . Bad Battery under warranty Ty. More

by SHARONAZNALC
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Recommend Dealer
Yes
Employees Worked With
cameron
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Oct 15, 2024 -

Camelback Toyota responded

We're glad to hear Cameron took great care of your car. If you have any more insights or suggestions, we'd love to hear them. Your experience helps us improve!

October 15, 2024

Great service , all the time I’m happy to go to camelback Toyota for maintenance More

by 5205102425leo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
jorge rodriguez
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Oct 15, 2024 -

Camelback Toyota responded

Thanks, Leo! We're thrilled to hear you consistently enjoy our service at Camelback Toyota. Your satisfaction is our top priority, and we look forward to continuing to meet your maintenance needs. See you next time!

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