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4,081 Reviews of Camelback Toyota - Service Center
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June 06, 2025
Had to make an unexpected trip to Arizona from Mass. for a family emergency of both parents being in living facilities. We reached out to the General Manager Jens Trull, regarding alternative transport for a family emergency of both parents being in living facilities. We reached out to the General Manager Jens Trull, regarding alternative transportation to get around while we were there. He immediately responded and put us in touch with the rental manager (Vincent) who provided us with a rental. They went above and beyond for us to help us handle our family emergency as needed. Camelback goes above and beyond for everyone, even if they aren't current clients and on the East coast. Made the emergency trip easier to deal with! If you're looking to purchase a new/used car or get service work performed, this is a place that actually care. They are not looking to just make a dollar. Jens Trull and staff, we appreciate your hospitality and kindness. All teams' members dealt with were very professional and sincere. Thank you! Jeff and Alyssa Moran More
by AMoran
Employees Worked With
Vincent and Jens Trull
May 02, 2025
The actual sales and purchase experience was good and my sales person, Karim, was very helpful and treated me very well. However, a week after buying my 2021 Tundra, I noticed the brakes were squealing and sales person, Karim, was very helpful and treated me very well. However, a week after buying my 2021 Tundra, I noticed the brakes were squealing and found out from my mechanic that the truck needed the rear rotors replaced. However, when I reached back to the sales team and the dealership to see if they would help me fix that. Which seems to be the right thing to do even though it’s a used vehicle. They proceeded to give me the runaround and ignore my request. Which is unfortunate because I plan on buying more Toyotas in the near future, Particularly a 4runner, but now I’m skeptical to buy from Camelback. Which is unfortunate since I really like the team over there. More
by Davidwickland1
Verified CustomerMarch 24, 2025
Poor service. Upselling the services when they are not required. I Asked for the tires to be rotated and it wasn’t done. Had a noise coming from the brake system. Upselling the services when they are not required. I Asked for the tires to be rotated and it wasn’t done. Had a noise coming from the brake system. They did not diagnose the problem. Would not recommend this dealership. More
by Rob
Employees Worked With
Service
March 21, 2025
Amazing customer service. They will never disappoint and will always give the best they got! They will never disappoint and will always give the best they got! More
by ABUSHANAB
March 12, 2025
Absolutely above and beyond experience here! Brandon was amazing and everyone I worked with was phenomenal! My car looks and is driving amazing! They have my business and my recommendation! Brandon was amazing and everyone I worked with was phenomenal! My car looks and is driving amazing! They have my business and my recommendation! More
by soucielydia
Employees Worked With
brandon moss
