Camelback Toyota - Service Center

There are some issues with the service reps. Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my tex Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my text requests for time updates. I was in a hurry and was going to need to leave if they weren’t done (they weren’t slow, there just wasn’t good communication ). This apparently really upset him, because he didn’t show up to hand my car over to me. He told me the car was done and to wait up from for him. The tech brought the car up, placed the keys in the key box, but no rep came. Eventually I saw the rep walk by and walk off in another direction, so I found someone else to give me my keys, and I left. Not very professional. Also, while I was waiting in the quiet area. we all witnessed a female rep berating her customer for not choosing to have additional work done. It was wildly inappropriate and uncomfortable to listen to. I finally walked over and asked her to please berate her customer outside the quiet area. It was a pretty bizarre scene and everyone who was waiting for service there witnessed it. The check-in team was efficient and processional. More

Titus is the best, he is very prompt and honest about all services and wants the client to be taken care of at all times. services and wants the client to be taken care of at all times. More

Last Monday I went to Toyota Dealer ang got my complimentary oil change. Titus was there to helped me. He’s fast and helpful. complimentary oil change. Titus was there to helped me. He’s fast and helpful. More

Ceasar was very professional. Quickly checked me in and car was completed earlier than expected. Great communication throughout the process. Quickly checked me in and car was completed earlier than expected. Great communication throughout the process. More