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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews
Call Service Center (602) 264-2841

4,082 Reviews of Camelback Toyota - Service Center

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September 07, 2024

No next service mileage sticker added after service, and there was white marker writing on the windshield that was not wiped off before giving me my vehicle back. More

by ASNCN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
aaron arce
Report | Print
Sep 11, 2024 -

Camelback Toyota responded

We understand the importance of attention to detail, and we regret that your experience didn’t meet your expectations. The missing service mileage sticker and the windshield marker oversight are not up to the standard we strive for. To ensure these issues are addressed, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be happy to assist you and make things right.

September 06, 2024

The review is for Michael Kane, the service representative. He was very helpful to us. More

by LOBACOJB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
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Sep 12, 2024 -

Camelback Toyota responded

Thank you for taking the time to share your experience! We're glad to hear that Michael provided you with helpful service. We’ll make sure to pass on your kind words to him. If there's anything else you need or any other feedback you’d like to share, please feel free to reach out.

September 05, 2024

The service department is always very helpful. This time even getting me finished exactly when I had to leave. More

by MARGARETR129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Michael Kane
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Sep 12, 2024 -

Camelback Toyota responded

Thank you for your kind words! We’re glad to hear that our service department was able to assist you and ensure that everything was completed right on time. We appreciate your continued support and look forward to providing you with excellent service in the future. If you need anything else, just let us know!

September 04, 2024

Camelback Service department and service writer Cesar were excellent. They got my car in and out ahead of what they predicted. The service was good ands price was fair. I recommend. More

by chaos31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Cesar and our service team exceeded your expectations. We appreciate your recommendation and look forward to assisting you again in the future!

September 04, 2024

Great service the respond to our car was immediately same day problem was fixed thanks Michael French and camelback Toyota. Lo More

by ezme05martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Previous good experience with Michael Romero and Rayn
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Sep 12, 2024 -

Camelback Toyota responded

Thank you for the great review! We’re pleased to hear that you received prompt and effective service. Michael and our team are dedicated to providing quick solutions and excellent customer care. We appreciate your kind words and are glad we could resolve your issue promptly. If you need anything else, feel free to reach out. Thanks again!

September 03, 2024

Very friendly and professtional. Service was timely and notified when all was completed. Vechile was ready to go when i arrived. More

by ERNDAWGVASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Camelback Toyota responded

Thank you for the great review! We're happy to hear you had a friendly and professional experience with us, and that everything was completed in a timely manner. It’s always our goal to ensure your vehicle is ready when you arrive. We look forward to serving you again in the future!

September 03, 2024

Respectful agent, prompt service. Took care of the issues. Would recommend the dealership to anyone. More

by DBhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas
Report | Print
Sep 11, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that you received respectful and prompt service, and that your issues were taken care of. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 02, 2024

Very happy and gratefull for camelback toyota. Service is great and perfect . Nice job. I have bought 2 cars from camelback Toyota. More

by RACHELLECHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Sep 09, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience with us and that our service has met your expectations. We're especially grateful for your continued support and for choosing us for both of your car purchases. If there's anything more we can do for you, please don't hesitate to reach out. Enjoy your vehicles, and we look forward to assisting you again in the future!

September 01, 2024

This place has great customer service and trusted work . I’ll continue to bring in for future repairs. More

by navajojim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
Report | Print
Sep 09, 2024 -

Camelback Toyota responded

Thank you for your positive review! We’re pleased to hear that you’re satisfied with our customer service and the quality of our work. We look forward to continuing to assist you with future repairs. If you need anything else or have any questions, don’t hesitate to reach out. Thanks for your trust and support!

September 01, 2024

Drop off and pickup were smooth and easy. Good communication throughout. Friendly service. Faster than expected. More

by MIKE.BARTELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
Report | Print
Sep 09, 2024 -

Camelback Toyota responded

Thank you for your review! We're pleased to hear that your drop-off and pickup were smooth and easy, and that our communication and service met your expectations. It’s great to know we were able to get things done faster than anticipated. If you need any further assistance, feel free to reach out. We look forward to seeing you again!

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