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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews

4,082 Reviews of Camelback Toyota - Service Center

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August 28, 2024

Very friendly and knowledgeable staff. They communicate every detail that is going on. Very helpful. Definitely recommend this dealership More

by Claudia_princess2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos in sales and Q in service dept
August 28, 2024

Adam was great! He was communicative and pleasant. My car's service was relatively quick. Easy peasy. More

by carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
August 27, 2024

I took my truck in for regular servicing. After leaving due to need new battery stopped at auto zone to have checked and replace due to warranty noticed they did not attache the battery holde More

by R m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo
Aug 29, 2024 -

Camelback Toyota responded

Your safety and satisfaction are our top priorities, and it’s concerning to learn about the problems you encountered with the battery holder, tire air caps, and lug nuts. To address these issues and ensure they are resolved properly, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be able to assist you further and address any concerns you have regarding your recent service experience.

August 27, 2024

Seamless booking online and an available appointment were very helpful. Michael Kane was helpful and efficient More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael kane
August 27, 2024

Great service! My service advisor Mauro helped resolve an issue that was not previously taken care of. I appreciate his help. More

by VANEEETINKK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda
August 27, 2024

Robert is the best and I always trust his advice. Always great customer service with Robert More

by doglovers722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
August 27, 2024

They were Prompt, knowledgeable and courteous. Took care of all of my needs and very professional More

by ganesacarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Hoskovec
August 27, 2024

This dealership has no concept of communication with the customer! They don't even care to answer messages. BAD SERVICE More

by JAMBYLTDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josè Tijerino
Aug 28, 2024 -

Camelback Toyota responded

We value communication as a critical part of our customer service, and it's concerning to hear that you didn't receive the level of attention you deserved. We take this seriously and want to address your concerns directly. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com so we can work together to improve your experience.

August 27, 2024

I had an excellent experience at Camelback Toyota's service department, thanks to Samuel. He was incredibly knowledgeable, attentive, and went out of his way to ensure my car service was handled prompt More

by kimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
samuel service dept
August 27, 2024

I have been having bad experiences with Toyota last few services, this time Mauro has help earn a little trust back, he was professional, courteous and had amazing customer service, asking for mauro as a a More

by FRANCESMONTOYA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none apply
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