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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews

4,085 Reviews of Camelback Toyota - Service Center

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August 27, 2024

This dealership has no concept of communication with the customer! They don't even care to answer messages. BAD SERVICE More

by JAMBYLTDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josè Tijerino
Aug 28, 2024 -

Camelback Toyota responded

We value communication as a critical part of our customer service, and it's concerning to hear that you didn't receive the level of attention you deserved. We take this seriously and want to address your concerns directly. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com so we can work together to improve your experience.

August 27, 2024

I had an excellent experience at Camelback Toyota's service department, thanks to Samuel. He was incredibly knowledgeable, attentive, and went out of his way to ensure my car service was handled prompt More

by kimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
samuel service dept
August 27, 2024

I have been having bad experiences with Toyota last few services, this time Mauro has help earn a little trust back, he was professional, courteous and had amazing customer service, asking for mauro as a a More

by FRANCESMONTOYA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none apply
August 27, 2024

It was smooth and easy. I got done what I needed in a timely manner. Friendly service. More

by Khaeyana
Recommend Dealer
Yes
Employees Worked With
Chase Jim
August 26, 2024

Michelle was absolutely amazing! She was super welcoming and very understanding of all of my questions, wonderful employee and I look forward to seeing her in the future. More

by MAKENNA.KROULIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
August 25, 2024

Jose T in the service department needs a raise. Only team member that I see when I bring my vehicle in for service. More

by jcooledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose T in the service dept.
August 25, 2024

Provided fast service. The waiting area needs to be updated. The chairs are very worn and dirty More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none listed
August 25, 2024

Titus was wonderful. Everthing explained and efficient service. I was kept informed of progress. Service handled professionally More

by DALE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty in Service
August 25, 2024

Great service, and it is very cheap for having everything that was done to my car. More

by JOSEMENJIVAR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Preciado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Always a quick and easy service, never had an issue coming here and getting maintenance done More

by Brooklee Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
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