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4,085 Reviews of Camelback Toyota - Service Center
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Verified Customer
August 25, 2024
I went to pick up my car and they told me to wait for Adam to bring my car keys. I waited over 30 minutes and I could see my car parked outside from the waiting area. The guy who helped me came up to me Adam to bring my car keys. I waited over 30 minutes and I could see my car parked outside from the waiting area. The guy who helped me came up to me wondering why I was still waiting. I told him I was waiting for my car keys. He went to a little drawer and pulled them out. He took me to my car and said it was just brought over. I told him the whole time I was sitting there my car was parked there. He lied to me and didn’t apologize for the long wait. More
by MOLINAEMILY95
Employees Worked With
Adam
August 24, 2024
Service advisors need to be the ones coming up with solutions not customer. Kind of defeats the purpose of having one. solutions not customer. Kind of defeats the purpose of having one. More
by JESUSORTEGA18
August 24, 2024
I completely trust Camelback Toyota to do my service work on my truck always been honest with me. I drive way out of my way to go there. on my truck always been honest with me. I drive way out of my way to go there. More
by ARNOLDJENKINS731
Employees Worked With
my service rep. was completly honest with me
August 24, 2024
My service advisor Samuel was rude and very unprofessional. He was saying my vehicle had problems before it was inspected and hung up on me when I called for status of my vehicle. He refused unprofessional. He was saying my vehicle had problems before it was inspected and hung up on me when I called for status of my vehicle. He refused to have a nail found in my tire and told me I would have to buy a new tire. Samuel said something to another customer in Spanish that make him laugh at I tried to call the front desk for a manager and was dump into a voice mail. Horrible service and I had to go to a tire shop after leaving the dealership, and nail did not puncture my tire. Very bad service. More
by Teri Hoffman
Employees Worked With
Samuel in service department
August 24, 2024
It was a great experience. I had to wait a little over two hours, but I understand that other customers’ vehicles had to receive service also. I had to wait a little over two hours, but I understand that other customers’ vehicles had to receive service also. More
by EMHERNANDEZ79
Employees Worked With
Lee Harris
August 24, 2024
My service advisor, Titus is what made my experience pleasant from beginning to the end. He kept me informed throughout the entire process. pleasant from beginning to the end. He kept me informed throughout the entire process. More
by TSERNA49
Employees Worked With
Titus service advisor
