Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews
Call Service Center (602) 264-2841

4,083 Reviews of Camelback Toyota - Service Center

Sort by
July 24, 2024

My service rep Lee was very helpful and took care of a lot of things that were confusing More

by LISAMAK43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We're glad to hear that Lee was able to assist you and clear up any confusion. We appreciate your feedback and look forward to continuing to provide you with excellent service.

July 24, 2024

Ted is amazing and efficient at his job will definitely be asking to working with him again More

by WILSONALISSA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Ted provided such efficient service. We'll be sure to pass along your kind words to him, and we look forward to assisting you again in the future.

July 24, 2024

Titus was very helpful and Camelback Toyota always takes good care of me and my car! More

by JADEALLEE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus petty
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that Titus and our team have provided you with excellent service. We appreciate your trust in us and look forward to continuing to take great care of you and your car!

July 24, 2024

Service rep (Uriel) is very communiative, responsive and helpful. All the staff I interacted with was friendly and polite. More

by dbm381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Uriel
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback! We're thrilled to hear that Uriel and our team provided you with excellent service. We appreciate your kind words and look forward to serving you again!

July 24, 2024

The service was to correct previous oil change that resulted in oil leaking. The part used was damaged More

by hayedeh.rowshangah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for your feedback and for giving us a chance to address the issue. We’re glad we could correct the previous oil change and resolve the problem. If you have any more concerns or need further assistance, please don't hesitate to reach out.

July 24, 2024

I feel like I get good service when I go there, although sometimes because I have a Volkswagen, I’m not sure why they send me coupons and then the one time I went I did not feel very welcome, but it is what More

by WLSWIGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lee harris
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for sharing your experience with us. We’re pleased to hear that you generally receive good service, but we're sorry to learn about the less-than-welcoming experience on your last visit. We strive to make every customer feel valued, regardless of their vehicle make. If you have any specific concerns or suggestions, please let us know. Your feedback helps us improve, and we’d love the opportunity to make things right.

July 24, 2024

Great communication and customer service. I also had a transaction with the parts department which was also good. More

by BENKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with both our service and parts departments. Great communication and customer service are our top priorities, and we're glad to see those values reflected in your visit. If you need anything else, feel free to reach out!

July 24, 2024

They did a great job only thing is they didn’t put back my custom air valve caps back on when they checked tire pressure More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh in service dept
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for your feedback! We’re glad to hear that you’re happy with the service provided. We apologize for the oversight with your custom air valve caps. Please reach out to us so we can make sure they’re returned to you or replaced. Your satisfaction is important to us, and we want to ensure everything is just right.

July 24, 2024

Titus was Awesome! ! Kept in constant communication with me! Car is running great! Worked with me on everything . More

by seanlagesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Service
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that Titus provided excellent service and kept you well-informed throughout. It's great to know your car is running smoothly. We look forward to assisting you again in the future!

July 24, 2024

Jeremiah was great. The two waiting area options were nice. It was nice to be able to be upstairs in a more relaxing environment while waiting. More

by kjwonnacott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremiah
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for the great feedback! We're delighted to hear that Jeremiah provided excellent service and that you enjoyed our waiting area options. We strive to create a comfortable environment for our customers, and it's wonderful to know you appreciated the relaxing upstairs area. We look forward to serving you again!

1
...
139
140
141
...
409