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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews
Call Service Center (602) 264-2841

4,080 Reviews of Camelback Toyota - Service Center

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July 20, 2024

purchased 1st car, had issues and inspection wasn’t done correctly. Requested to switch different car, got 2nd car and the windshield needed to be replaced and car needed detail, so they kept car for 3 days More

by AAGEHZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Castro, 2/5
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Jul 25, 2024 -

Camelback Toyota responded

We apologize for the issues you’ve encountered with your vehicle purchase and the subsequent service delays. It is our priority to ensure that every customer leaves satisfied and with all concerns addressed promptly. Please contact Jimmy, our Service Manager, at cbtservice@vtaig.com so we can expedite the remaining services for your gas meter and detailing. Thank you for your patience and for bringing this to our attention.

Jul 31, 2024 -

AAGEHZ responded

I had sent an email on Friday 7/26/24 about seeing what can be done regarding my customer experiences and to resolve any issues that have not been addressed properly and in a timely manner but have not received a response yet. Today is 7/30/24 and I have not received anything yet, thank you.

July 20, 2024

We’re very satisfied for your service and you did very well for our car ,Thank you so much More

by HUYNHTUAN416@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear that you're very satisfied with the service and that we did a great job on your car. Your appreciation means a lot to us. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again!

July 19, 2024

Scott Nemo was very helpful and made sure to inform me on everything that would be done or needed to be done More

by staffordandrew03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott nemo
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July 19, 2024

Scott Nemo was very helpful and made sure to inform me on everything that would be done or needed to be done More

by staffordandrew03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott nemo
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July 19, 2024

Robert Gonzales was fabulous in dealing with my issue. Blah blah blah blah blah blah More

by Wrozov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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July 19, 2024

Jorge did a great job. Excellent customer service. Thanks! Word word word word word word More

by JERSYDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jorge
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July 19, 2024

Aaron Arce was very helpful and friendly, would ask for him next time I come in! More

by Garzon919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Arce
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July 19, 2024

Cesar and his team are outstanding! Very friendly and caring towards their customers. While they explain necessary services, they do not push for unnecessary needs. More

by RLCM.SCHILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar in service
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July 19, 2024

Excellent service. Great in. Lee Harris was wonderful. He helped us out even during his day off. More

by sonia1141980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lee harris
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July 19, 2024

Jose provided me with excellent customer service. When there was a miscommunication about price, he offered to discount it. I’m so impressed with Jose. More

by MJPRATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose tijerino
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