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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews
Call Service Center (602) 264-2841

4,079 Reviews of Camelback Toyota - Service Center

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June 27, 2024

Jorge was great. All work was completed and also some suggestions were very helpful Thanks More

by Craig E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jorge in service
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June 27, 2024

You are amazing, the service provided to me was awesome. Keep it up. I am confident to refer you to my friend, however your pricing is exaggerating. You need to adjust. More

by noemail_5274439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lazcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2024

The work was completed in a day. Jorge kept me informed of the work as it progressed. More

by TJIMENEZ1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge in service
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June 26, 2024

Great customer service from Sean Neel in sales and Denita Long Kaiser in business office. The sales process was straightforward, thorough and easy. More

by patbtucaz
Recommend Dealer
Yes
Employees Worked With
Sean Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denita Long Ka
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June 25, 2024

Good selection of trucks. Service was great we were taken care of quickly and professionally. More

by edz_ape2014
Recommend Dealer
Yes
Employees Worked With
Adam Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Grundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2024

Service techs didnt replace cabin air filter cover or glove box switch when i took my vehicle in for service. More

by TWASTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 08, 2024 -

Camelback Toyota responded

Thank you for bringing your recent service experience to our attention. We sincerely apologize for the oversight in not replacing the cabin air filter cover and glove box switch during your visit. This is not the level of service we aim to provide, and we regret any inconvenience this may have caused you. At our dealership, we strive to ensure that every service visit is thorough and meets our high standards of quality. Clearly, we fell short in your case, and for that, we are truly sorry. To address your concerns and rectify this situation, we would like to invite you to contact Jimmy, our Service Manager, directly at cbtservice@vtaig.com. Jimmy will personally look into your case and ensure that the necessary parts are replaced promptly and to your satisfaction. Thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to make things right and restore your confidence in our service department.

June 25, 2024

Aside from charging fees for a credit card, I have peace of mind after servicing my vehicle. More

by apena24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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June 25, 2024

The oil change was done in a very timely matter. I will bring my car back again for another oil change More

by michaelmay1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dinwid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryam Azari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2024

Very good sales experience. Respectfully our time and did. It try to upsell us to a car we did not eant More

by S&S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Adams
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June 24, 2024

Robert Gonzales is always great to work with. He is honest and doesn’t try to upscale you on repairs or have things done before you need them. More

by bhoniberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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